Revive autobody = WORST service provider

Revive autobody is the WORST service provider I have ever encountered! It took them several months to confirm my booking date and after I eventually took in the car for repairs they have kept it for 6 weeks and counting!!! (they can’t tell me when it will be completed). There’s poor communication from their side + I have to constantly chase them up for feedback. All the while I am paying for my own rental car and they just don’t care. Surely a business cannot be allowed to continue operating with this level of incompetence and inefficiencies? Stay away from them if you can!