1 reviews | Active since Member
RM has outdone themselves on the worst service I’ve received with an establishment offering courses. The lack of concern when you phone them is just the beginning of the service to expect. If you manage to get through on the phone because whether you press 1,2 or 3 nobody answers - don’t be surprised when you get someone eating and having a fat chat with people on the other side of the phone mid call.
My experience was so awful that the Friday before classes start I have yet to receive any ANY information on what’s going on. If you do not get in contact with them - you will get nothing. Why must I get hold of you guys? Why isn’t it standard procedure to send out course work, info packs, timetable, dates of classes like anything. You guys wouldn’t know your left from your right in that dysfunctional building, I just know from this level of service I received the course would have been a nightmare.
The guy handling line 2 needs to be put in the back office very far from any verbal communication with paying students. Besides his rude manner, his incompetence is what set me over the edge. He also repeatedly **** to me about a plethora of concerns I had as well as never managed to meet any of the questions I had with actual fulfilment. I had to keep calling back and begging. Once you pay your money it’s game over.
Because all your calls are recorded whoever is higher up needs to go listen to the imbeciles you “pay” to manage the place. When I mentioned that the line 2 guy was blatantly lying and had said the opposite 2 days prior he straight out ****. Your stupid staff are loosing you students - no wonder only 2 students enrolled for a course.
Thankfully after painful weeks I received my refund. The best part of this experience is never having to deal with them again, unfortunately no matter how hard you do research and how many reviews you read. All their 5 star reviews must have been paid for because even if they paid me I wouldn’t go do a course for free.
They also remove your reviews off of Google.
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