Breach of consumer protection act

When booking vehicles in for quotation purposes the owner extort money form potential customers when they request to collect the vehicle for comparative quotes. Unless the amount he claims is paid the vehicle is not released. This is in direct breach of Consumer right no 3: right to choose, when this was brought to their attention and that the reason for the quotes is to follow internal procedure to get three quotes, they indicated that they don't want the business but we still need to pay the \Quotation fee"in order to get the vehicle released. """