Service integrity where?

There is so much to complain about I'm not even sure where to begin...

I placed an order through Evetech with great joy and high expectation which where then hastily crushed worse than junk car at a s**** yard.

Communication? There must be no such thing - at least where Rhenus Logistics is concerned. The only email I EVER received was the one that continued to water my frustrations and anger like rain in a desert. The first two updates brought excitement which was promptly replaced by ever seething rage. In the span of 3 days, my parcel was "Loaded for Delivery" and then "Returned to Depot" with no reason as to why. The Friday which has just passed held two phone calls, both of which ended up being a classical music orchestra with no answer whatsoever. To actually contact the company, I had to go through Evetech. Only then did I receive an answer as to why my parcel was not yet delivered: the weather and a gravel road. (A complete lie might I add). I was then told it would be delivered later that day, which would turn out to be after 6pm.

This brings me to the encoure; the delivery persons. When they did eventually rock up and my door, I overheard a comment that sounded unbelievably similar to the word for ***** in isiZulu. What a wonderful greeting! The person who handed me the parcel then even further enraged me.

The box in which my extremely fragile parcel was in was in terrible shape, I've seen failed skydiving attempts in better condition. When I asked why it was falling apart I was told it was due to a lack of sellotape. (Two for two)

To all who seek a courier: find another, this isn't the one. To all Evetech customers who order: My prayers are with you.

I have no other to describe my anger so this will have to suffice.