RIC WILL TURN YOU DREAMS INTO NIGHTMARES. PLEASE STEER CLEAR OF THIS COMPANY.

It was my fault for not doing enough research on them before buying from them but lesson learnt. First off, the occupation dates were moved from June to October 2022. We moved in on October 22 and then quickly realized the mess we were in, so much so, that we hired an external company to produce a snag list. This expert described the house as ‘an incomplete development of inferior quality’ and produced a snag report of +- 90 pages. The extent of the remedial work basically meant having to redo our bedroom floors (5 times because they used inferior quality subcontractors); guest bathroom (had to be retiled because they did not keep safety stock and the original tiles could not be purchased anywhere); staircases were not square; window frames were not square or level, they had to repaint the house 4 times (also because they couldn’t match paint colours correctly); they had to install a second geyser because of not complying with SANS regulations in the initial plumbing design. It really looks like they hired people from outside builders’ warehouse to come and built their developments. And I say this because when they were fixing one snag, they would create another by damaging/breaking something else. What made matters worse is that we continually had people working in our home for almost 6months and we had to run behind their staff to get stuff done, while maintaining our jobs. My mental and physical health has suffered because of their lack of professionalism. I’ve been sick 4 times in one year because of all the dust and the strangers leaving bacteria in our home, specifically because one subcontractor thought he could use our en-suite bathroom toilet. If anybody wants more information, feel free to contact me. They have been so sneaky that they even secretly joined community whatsapp groups to ‘spy’ on what residents were discussing regarding snags. So much so that their sales manager called me privately to say that I am creating trouble yet when I raised some issues, suddenly they had to supply mirrors that were ‘not in the plans’ for guest bathrooms, to all homes. The CEO is a bigger joke, he took one call from me throughout all of this and then refused to engage. What a poor leader. We will hold them to account regardless of how long it takes. I’m pretty sure their labour practices are also not compliant, but I will make sure every regulator is going to look into their business. Now I ask you this, imagine your 'NEW HOME' looking like a construction site months after purchase and daily chasing after people to do what they are contractually obligated to do? Throughout the remedial work and getting sick they never once offered to provide alternate temporary housing for us but they did for other owners. I guess they dont even know what equality means. I would never wish this experience on my worst enemy! SADLY I CANT RATE LOWER THAN 1 STAR otherwise it would be 0. #RIC_Reckless_Inferior_Construction is what this farce of a company should be called. We still have issues that they have not resolved and we have not signed off on, but we have decided to take this *********, unprofessional and unskilled company to the NHBRC to seek remedy.