RU
Richardson Udarajh & Partners Inc The Bay hospital
Unclaimed Business
RU
Richardson Udarajh & Partners Inc The Bay hospital
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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roger P
1 reviews | Active since Jan 2020
3 Mar 2020, 09:16
Hospital u can be proud of
Hi, recently was in the Bay Hospital for kidney stone removal in February 2020. A big thank you to My team in surgical ward 1 both nurses and kitchen staff who attended to me with 101% dedication and commitment.Thank u to the ever so friendly surgical staff in theater who shared jokes and laughter just before the opp.Thank u to my urologist Dr Pretorious who kept me informed of my condition and options regarding the procedures to follow,which he performed himself on me .I will be going back to thank the teams personaly soon.Keep up the good work Dont expect to walk in there with attitude and be treated with royalty.They give u smiles even before u walk up to greet them.Be kind to the staff please.
Helpful (0)
|Replies (0)rP
roger P
1 reviews | Active since Jan 2020
3 Mar 2020, 09:16
Hospital u can be proud of
Hi, recently was in the Bay Hospital for kidney stone removal in February 2020. A big thank you to My team in surgical ward 1 both nurses and kitchen staff who attended to me with 101% dedication and commitment.Thank u to the ever so friendly surgical staff in theater who shared jokes and laughter just before the opp.Thank u to my urologist Dr Pretorious who kept me informed of my condition and options regarding the procedures to follow,which he performed himself on me .I will be going back to thank the teams personaly soon.Keep up the good work Dont expect to walk in there with attitude and be treated with royalty.They give u smiles even before u walk up to greet them.Be kind to the staff please.
0
Replies (0)FM
Fezile M
1 reviews | Active since Jan 2020
10 Feb 2020, 17:19
Poor service from the radiologist
Today i was referred by my Doctor for an xray at Richardson Udarajh and Partners Inc in Richardsbay The bay hospital and i was not happy about the service i received from the radiologist. The Dr had stated that they should cover my abdomen before they take the xray because i am 17 weeks pregnant, i also filled in a form when i got there(xray department) and i ticked the pregnant part. But the lady who was taking my xray did not do as it was stated. I had to tell her like 3 times to shield my abdomen because i am pregnant ,at first her response was "we're taking the chest xray" but i could not take chances ,eventually she got something to place behind me. When i was done with the xray she did not explain what i was supposed to do afterwards she just said "we're done" then from there i had to see for myself. I went back to the receptionist to ask what am i supposed to do, then the lady explained that i must wait for the results. I got my results , then left for Vryheid (home is in Vryheid) . On the way to Vryheid i received a call from one of the xray receptionists informing me that the radiologist had only taken one view of my chest and not 2 as my Doctor had instructed because I'm pregnant, hence they charged me extra for the services and i was asked to return to the xray department because they had to give me back some of my money back. I couldn't because i was already on the way to vryheid, which is like a 2hr51 drive. I believe the radiologist could have explained to me as the patient that they were not going to do everything that my Dr had asked for, be a little bit more helpful and she should have also explained to the receptionist because had she done that i was not going to be charged extra for the services. I felt as if she was just doing me a favour , treating me like i wasn't going to pay. It's a pity i did not get her name
Helpful (0)
|Replies (0)FM
Fezile M
1 reviews | Active since Jan 2020
10 Feb 2020, 17:19
Poor service from the radiologist
Today i was referred by my Doctor for an xray at Richardson Udarajh and Partners Inc in Richardsbay The bay hospital and i was not happy about the service i received from the radiologist. The Dr had stated that they should cover my abdomen before they take the xray because i am 17 weeks pregnant, i also filled in a form when i got there(xray department) and i ticked the pregnant part. But the lady who was taking my xray did not do as it was stated. I had to tell her like 3 times to shield my abdomen because i am pregnant ,at first her response was "we're taking the chest xray" but i could not take chances ,eventually she got something to place behind me. When i was done with the xray she did not explain what i was supposed to do afterwards she just said "we're done" then from there i had to see for myself. I went back to the receptionist to ask what am i supposed to do, then the lady explained that i must wait for the results. I got my results , then left for Vryheid (home is in Vryheid) . On the way to Vryheid i received a call from one of the xray receptionists informing me that the radiologist had only taken one view of my chest and not 2 as my Doctor had instructed because I'm pregnant, hence they charged me extra for the services and i was asked to return to the xray department because they had to give me back some of my money back. I couldn't because i was already on the way to vryheid, which is like a 2hr51 drive. I believe the radiologist could have explained to me as the patient that they were not going to do everything that my Dr had asked for, be a little bit more helpful and she should have also explained to the receptionist because had she done that i was not going to be charged extra for the services. I felt as if she was just doing me a favour , treating me like i wasn't going to pay. It's a pity i did not get her name
0
Replies (0)