Richfield Graduate Institute of Technology
Based on recent customer reviews, Richfield Graduate Institute of Technology receives strong praise for teaching quality, campus events, and supportive lecturers, particularly at the Umhlanga campus. Students highlight engaged staff, well-run examinations, and a vibrant learning culture. However, serious concerns persist around refunds, fee disputes, financial aid handling, and administrative responsiveness for distance learners, where unresolved cases damage trust significantly.
TrustIndex
10
Perfect Score
Ranking
#1
in Colleges & Universities
NPS Score
83
Recommended: Very Likely
Based on recent customer reviews, Richfield Graduate Institute of Technology receives strong praise for teaching quality, campus events, and supportive lecturers, particularly at the Umhlanga campus. Students highlight engaged staff, well-run examinations, and a vibrant learning culture. However, serious concerns persist around refunds, fee disputes, financial aid handling, and administrative responsiveness for distance learners, where unresolved cases damage trust significantly.
Richfield Graduate Institute of Technology's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Lecturers like Ms Anika, Ms Amishka, Mr Aqeel, Mrs Sajida, and Mr Arbee are repeatedly named for clear explanations, patience, and going beyond the classroom. Students describe teaching as engaging, supportive, and motivating across modules.
The most common complaint about Richfield Graduate Institute of Technology, based on Hellopeter's AI analysis of recent customer reviews, is Certification & Career Outcomes. Graduates speak positively about career readiness and skills gained, with many citing employability. However, withheld results due to fee disputes and access issues to graduation outcomes create friction for some students completing their qualifications.
Richfield Graduate Institute of Technology scores 3.6 out of 5 on Hellopeter's AI analysis of service quality in Education & Training, compared to the Education & Training industry average of 3.2. Their strongest theme is Teaching Quality (4.4); their weakest is Fees & Refunds (2.2). The top AI-rated Education & Training business on Hellopeter is Totally Tailored Solutions (4.8). How is the AI Score calculated? →
Richfield Graduate Institute of Technology has a TrustIndex of 10 out of 10 on Hellopeter, based on 3,728 reviews in the last 12 months. Hellopeter has tracked Richfield Graduate Institute of Technology across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very poor quality clothing from Richfield Trading. Bought 70 T-Shirts there, all black shirts but none of them looked the same, some looked like a washed black - grey colour (dyed). My client basically rejected more then half of the order. Danny is not helpful and ignores my messages and calls.
1 reviews | Active since Jan 2020
Very poor quality clothing from Richfield Trading. Bought 70 T-Shirts there, all black shirts but none of them looked the same, some looked like a washed black - grey colour (dyed). My client basically rejected more then half of the order. Danny is not helpful and ignores my messages and calls.
1 reviews | Active since Jan 2020
I placed an order for golf shirts with these guys in Jan 20 and a promise was made that it will be completed within 3-4 weeks and paid a deposit of R20 000.00. After several enquiries they indicated that they will not be able to fulfill the order and that they will refund my deposit. It is now 6 months later and no refund has been received. Currently I'm in the process of laying a charge of fraud against them and would like to warn others to be very cautious when doing business with this company.
1 reviews | Active since Jan 2020
I placed an order for golf shirts with these guys in Jan 20 and a promise was made that it will be completed within 3-4 weeks and paid a deposit of R20 000.00. After several enquiries they indicated that they will not be able to fulfill the order and that they will refund my deposit. It is now 6 months later and no refund has been received. Currently I'm in the process of laying a charge of fraud against them and would like to warn others to be very cautious when doing business with this company.