Ridgewood. Motors

I took my merc to these guys as the turbo did not kick in. They diagnosed the turbo inlet as being the problem and fitted a 2nd hand part that they happen to have available. Total cost around R6 000.00. This did not solve the problem and they recommended replacing the catalytic converter as according to them there was too much back pressure that prevented the turbo from kicking in as the catalytic converters were blocked. The estimated costs were R17 000 plus Labour. I took the advice on review and took the car to another service provider. It turned out that the turbo boost pipe and sensor were faulty. The costs to fix that were R5 500. This completely solved the problem. No issues with catalytic converters etc. I followed up the matter of poor diagnostics and unnecessary parts replaced with the owner and he basically told me that he was busy and that I had taken too long to follow up and that I shouldn't waste his time. My advice to prospective clients: Seek a 2nd opinion on any diagnosis they do. Enough said.