RA
Ridgewood Auto Services
Unclaimed Business
RA
Ridgewood Auto Services
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Ridgewood Auto Services
Ridgewood Auto Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ridgewood Auto Services across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZS
Zane S
1 reviews | Active since Jan 2020
25 Nov 2025, 13:18
Hatfield Motors cc t/a Ridgewood Auto Services DO NOT USE THIS WORKSHOP – ***********, dishonest and unprofessional!
Took my wife’s Kuga in on 6 November 2025 because of oil in the cooling system. Michael Leibrandt (the owner) promised a 1–2 day turnaround. Nearly three weeks later, I’m left with a completely dead car, a R6 862 bill, and now being asked for another R7 000–R8 500 to finish the job he claimed was done. Here’s what actually happened: - Quoted only for oil-cooler replacement and a flush. Heater-hose leak I pointed out was ignored. - After 12 days of zero updates, I discovered he was flushing the cooling system with OMO washing powder (!!!). Yes, household detergent. - Car left outside in the rain with panels off and wiper blades thrown on the wet, oily ground. - On 18 Nov he confirmed the car was ready, sent the invoice, took full payment (R6 862.63), and only THEN admitted the system was still full of oil. He added a flush chemical and told me to drive it for a week — repeatedly assured me it was 100% safe. - Exactly one week later (25 Nov), after topping up low coolant, the car overheated 400 m from my house and is now completely undrivable. - Michael now says the entire cooling system ******* core, all pipes, radiator) must come out for chemical dipping at my additional cost. When I reminded him I paid in full and this is under warranty, he blamed me for “pressuring” him to release the car — despite him confirming it was ready and safe! - When I asked how I’m supposed to get an undrivable car back to him, his answer: “I don’t know.” - Told him I’m reporting him to the RMI — he smirked and said “go ahead”. This is not just bad service — this is outright incompetence and deception from someone who markets himself as an RMI-approved specialist. Using OMO, leaving cars exposed to rain, lying about completion, taking full payment for unfinished work, and then trying to charge thousands more is unacceptable. I have all WhatsApps, photos, the invoice, and proof of payment. Complaint already lodged with the RMI and this will be going to MIOSA and the NCC if necessary. Save yourself the nightmare — stay far away from Hatfield Motors cc t/a Ridgewood Auto Services. There are plenty of honest mechanics in Pretoria; this is definitely not one of them.
Helpful (0)
|Replies (0)ZS
Zane S
1 reviews | Active since Jan 2020
25 Nov 2025, 13:18
Hatfield Motors cc t/a Ridgewood Auto Services DO NOT USE THIS WORKSHOP – ***********, dishonest and unprofessional!
Took my wife’s Kuga in on 6 November 2025 because of oil in the cooling system. Michael Leibrandt (the owner) promised a 1–2 day turnaround. Nearly three weeks later, I’m left with a completely dead car, a R6 862 bill, and now being asked for another R7 000–R8 500 to finish the job he claimed was done. Here’s what actually happened: - Quoted only for oil-cooler replacement and a flush. Heater-hose leak I pointed out was ignored. - After 12 days of zero updates, I discovered he was flushing the cooling system with OMO washing powder (!!!). Yes, household detergent. - Car left outside in the rain with panels off and wiper blades thrown on the wet, oily ground. - On 18 Nov he confirmed the car was ready, sent the invoice, took full payment (R6 862.63), and only THEN admitted the system was still full of oil. He added a flush chemical and told me to drive it for a week — repeatedly assured me it was 100% safe. - Exactly one week later (25 Nov), after topping up low coolant, the car overheated 400 m from my house and is now completely undrivable. - Michael now says the entire cooling system ******* core, all pipes, radiator) must come out for chemical dipping at my additional cost. When I reminded him I paid in full and this is under warranty, he blamed me for “pressuring” him to release the car — despite him confirming it was ready and safe! - When I asked how I’m supposed to get an undrivable car back to him, his answer: “I don’t know.” - Told him I’m reporting him to the RMI — he smirked and said “go ahead”. This is not just bad service — this is outright incompetence and deception from someone who markets himself as an RMI-approved specialist. Using OMO, leaving cars exposed to rain, lying about completion, taking full payment for unfinished work, and then trying to charge thousands more is unacceptable. I have all WhatsApps, photos, the invoice, and proof of payment. Complaint already lodged with the RMI and this will be going to MIOSA and the NCC if necessary. Save yourself the nightmare — stay far away from Hatfield Motors cc t/a Ridgewood Auto Services. There are plenty of honest mechanics in Pretoria; this is definitely not one of them.
0
Replies (0)PS
Pieter S
1 reviews | Active since Jan 2020
10 Mar 2022, 13:07
Ridgewood. Motors
I took my merc to these guys as the turbo did not kick in. They diagnosed the turbo inlet as being the problem and fitted a 2nd hand part that they happen to have available. Total cost around R6 000.00. This did not solve the problem and they recommended replacing the catalytic converter as according to them there was too much back pressure that prevented the turbo from kicking in as the catalytic converters were blocked. The estimated costs were R17 000 plus Labour. I took the advice on review and took the car to another service provider. It turned out that the turbo boost pipe and sensor were faulty. The costs to fix that were R5 500. This completely solved the problem. No issues with catalytic converters etc. I followed up the matter of poor diagnostics and unnecessary parts replaced with the owner and he basically told me that he was busy and that I had taken too long to follow up and that I shouldn't waste his time. My advice to prospective clients: Seek a 2nd opinion on any diagnosis they do. Enough said.
Helpful (0)
|Replies (0)PS
Pieter S
1 reviews | Active since Jan 2020
10 Mar 2022, 13:07
Ridgewood. Motors
I took my merc to these guys as the turbo did not kick in. They diagnosed the turbo inlet as being the problem and fitted a 2nd hand part that they happen to have available. Total cost around R6 000.00. This did not solve the problem and they recommended replacing the catalytic converter as according to them there was too much back pressure that prevented the turbo from kicking in as the catalytic converters were blocked. The estimated costs were R17 000 plus Labour. I took the advice on review and took the car to another service provider. It turned out that the turbo boost pipe and sensor were faulty. The costs to fix that were R5 500. This completely solved the problem. No issues with catalytic converters etc. I followed up the matter of poor diagnostics and unnecessary parts replaced with the owner and he basically told me that he was busy and that I had taken too long to follow up and that I shouldn't waste his time. My advice to prospective clients: Seek a 2nd opinion on any diagnosis they do. Enough said.
0
Replies (0)EvdL
Etienne van der Linde
1 reviews | Active since Jan 2020
1 Dec 2015, 15:40
Obnoxious and rude
Complained about performing work, complained about my pickup times, but said they would accommodate me, but then just left in any case - so I spent a lot of money to get there for nothing - without notifying me - leaving my car outside! I will never ever make use of them again, or recommend them to anybody. Not accommodating and rude!
Helpful (0)
|Replies (0)EvdL
Etienne van der Linde
1 reviews | Active since Jan 2020
1 Dec 2015, 15:40
Obnoxious and rude
Complained about performing work, complained about my pickup times, but said they would accommodate me, but then just left in any case - so I spent a lot of money to get there for nothing - without notifying me - leaving my car outside! I will never ever make use of them again, or recommend them to anybody. Not accommodating and rude!
0
Replies (0)