Absolute Mismanagement, Zero Communication, and Non-Existent Maintenance

I would give Ripple Effect Property Management zero stars if possible. Dealing with this company has been a complete nightmare, characterised by an absolute failure to manage properties and communicate effectively.

Maintenance and repair issues are consistently ignored or handled with unacceptable delays, often failing to meet basic quality and legal standards. Simple repairs logged weeks ago remain unresolved, which is a breach of their management duties.

The liaison service is non-existent. Queries and urgent issues are met with silence unless you send multiple follow ups, making it impossible to get clear answers or coordinate necessary actions, like maintenance related matters.

They are inept at handling financial administration. Expect significant delays with payments, failure to ensure that all levies are paid so that the property is properly maintained and complications with your statement, unless you send multiple follow ups.

Ripple Effect Property Management prioritises nothing, unless you threaten legal action and/or actually take legal action. This leads to tenant dissatisfaction and property mismanagement. They are not suited for property management. Steer clear.