Stay Well Away

<p>New Years Evening - a time for celebration. Not at Riptide. I am a homeowner in Southbroom and myself, my wife and daughter (3 years old) and two friends with their 8 year old son, visited Riptide for New Year Eve. This went against my better judgement as in the past, the food and service, has been of the lowest quality. However, many locals were saying to us, you must go there for New Years eve - great experience. So we booked and gave it a bash. The restaurant is run down, dirty and ****roaches running around (the big natal ones). Starters were diabolical - garlic bread not toasted, just cheese and garlic on an old burger roll. Mussles in a cheap Roux based sauce. Smallest mussles i have ever seen and broken shells to add (poor quality ingredients). Main course - 3 steaks sent back - Raw. Sea food platter untouched - quality i have never seen before (been in the restaurant industry for over 25 years). Kids meals - barely touched. Bottle of champagne as part of the evening not supplied. Owner (Ben) refused to come to our table. Music - seen better acts on the wooden mic of idols. The cherry on the top R2650. My 3 year old daughters prortion R265. Seriously??? Good Luck Ben you will never see another cent of mine, family or friends. Pathetic. Not to mention one of our guests was on the toilet the whole night. And lets not throw Alchohol into this Ben - 4 of us didnt even have a full bottle of wine. Even if we had wanted to - you only had one in stock. Cheers</p>