Unclear Pricing

I cannot comment on the content of this application, but I am submitting this complaint because my daughter was charged over R800 without her knowledge. Firstly she is not sure if she could have downloaded the app by mistake but she never used it. My concerns about the application were confirmed after performing a Google search on "Riseguide app ****" and finding numerous similar reports from other users. According to multiple user reviews, RiseGuide has frequently been accused of operating a misleading subscription model, with reports of high, undisclosed fees (often over $50 per month), unclear cancellation processes, and automatic renewals after the trial period. Several users have indicated that charges appear under “LasVegasNV” or under the website name rather than the App Store, which complicates the refund process. Key concerns raised in user feedback include:

Predatory Billing: Users report being charged a full monthly fee immediately after a short trial, or continued billing even after attempting to cancel. Unclear Pricing: Many reviewers mention deceptive advertising suggesting a one-time fee, despite the presence of hidden, high-cost recurring subscriptions. Low-Value Content: Some users have described the content as basic or AI-generated, noting that the same information is freely available elsewhere.

Overall, feedback in the Apple App Store strongly suggests that the app’s subscription model is perceived as misleading and predatory.