HA
Herman A
Active since Oct 2019
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Unclear Pricing
I cannot comment on the content of this application, but I am submitting this complaint because my daughter was charged over R800 without her knowledge. Firstly she is not sure if she could have downloaded the app by mistake but she never used it. My concerns about the application were confirmed after performing a Google search on "Riseguide app ****" and finding numerous similar reports from other users. According to multiple user reviews, RiseGuide has frequently been accused of operating a misleading subscription model, with reports of high, undisclosed fees (often over $50 per month), unclear cancellation processes, and automatic renewals after the trial period. Several users have indicated that charges appear under “LasVegasNV” or under the website name rather than the App Store, which complicates the refund process. Key concerns raised in user feedback include: Predatory Billing: Users report being charged a full monthly fee immediately after a short trial, or continued billing even after attempting to cancel. Unclear Pricing: Many reviewers mention deceptive advertising suggesting a one-time fee, despite the presence of hidden, high-cost recurring subscriptions. Low-Value Content: Some users have described the content as basic or AI-generated, noting that the same information is freely available elsewhere. Overall, feedback in the Apple App Store strongly suggests that the app’s subscription model is perceived as misleading and predatory.
56 replies
19 months ago
Makro Online
I cannot recommend Makro Online. I ordered and paid for two items on August 17, 2024. First, I received a message stating "Out of stock," followed by another saying "Delivery failure." After several unsuccessful attempts to resolve the issue, I canceled my order on September 16. I was told the refund would take 3-10 days, but I'm still waiting for it.
53 replies
31 months ago
FSI - According to TrueCaller, Be Careful - Possible ****.
Stay away. They are still calling people. Had my call from Dawie. He gets annoyed when you start to ask him questions.
0 replies
42 months ago
Prepaid meter - Still invoiced on old meter
Received prepaid meter on 17-08-22 and settled previous conventional meter invoice in full. I've been using prepaid meter since installation date but is still getting invoiced on my old meter. I called Customer Care on the 11th of Oct 22, where I was given a reference # and told the matter will be corrected. Also send an email on the 27th which was forwarded by them to to meteringsupport@tshwane.gov.za but still no correction. To make matters even worse now, I got service fee charges on my last two pre-paid purchases. They charged me a service fee of R 678.26 on a R1000 pre-paid purchase and R339.13 on a R500 pre-paid purchase which results in getting electricity units only for the amount minus the service fee.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)