RISEN SOLAR: STAY AWAY!

URGENT MESSAGE TO ANYONE WHO INTEND TO USE RISEN SOLAR: PLEASE STAY AWAY AS FAR AS POSSIBLE

I enquired about solar for a while now and then came across Risen Solar on 5 November. The salesman was friendly, and helpful. When I asked about why I would choose Risen above any other company, he said because of their excellent after care service. Thinking about that now makes me wanna laugh/vomit. Risen came through the next day (the 6th) and installed my solar.... EXCELLENT service, hey/. After installation they gathered around my table, waiting for me to pay the full amount. I didn't find that weird, because after all, they have now delivered the service.... They left at about 16h30.... and left did they leave.... NEVER TO BE SEEN OR HEARD OF AGAIN. (Except once) My solar kicked in twice during outages - and I was happy - and then it stopped changing over altogether. I started contacting Risen but it was as if they have disappeared from the face of the earth. After SEVERAL days, somebody eventually phoned me back and explained how to reboot the system....with a toothpick nogal.... This didnt had any effect on the performance of the solar. It still didnt switch over. After that, getting hold of Risen became completely impossible. They did not answer my calls, neither did they respond on mywhatsapp messages. I turned to my lawyer for assistance, - seems like the got a bit or a fright - I got a call and I was promised a technician would come out on saturday 6 December at 8am. To be honest - I was not THAT surprised when they did not pitch as promised. Since then, Risen solar has ignored me completely. I have now instructed my lawyer to take the matter further. Please if anyone reads this message: RUN AWAY FROM RISEN SOLAR AS FAR AS POSSIBLE.