FALSE ADVERTISING BY RIVERSDALE FARMS

I recently visited my Foodlovers market in Malvern, Queensburgh in Durban. Food Lovers advertised 2x 1kg chicken livers, for R50. I purchased 4 packs. My son gives his dogs livers for a meal. I usually prepare this. However, I used 2 packs and found that the quantity looked suspicious. As I had already cooked it, I was unable to weigh the pack. I had to use another packet. This time I decided to weigh the packet. To my horror I found that the livers weighed 820grams. I emailed Food Lovers and they apologised and asked that on my next visit I would be given a free pack. I explained to them, this would not solve the problem as other unsuspecting customers would continue buying the product assuming they were getting a bargain. It’s almost a month, and I have not received any feedback . I emailed Riversdale farm twice so far,with no response. I am flabbergasted that the issue is not being taken seriously. I also emailed ICASA and they said that this does not fall under their jurisdiction. No offer as to who I could report this. Hence, I am writing via you.