MS
Maduri S
Active since Mar 2010
18
Reviews
0
Industries
Reviews
18 reviews9 months ago
Disgraceful service from Outsurance
I had my car insurance with Outsurance, until January 2025, when I purchased a new vehicle and Outsurance doubled my premiums. I indicated clearly that their quote was ridiculous and that I would shop around. Budget Insurance gave me the best deal. I informed Outsurance. I discovered on the 7 July that Outsurance debited an amount of R1577 from APRIL without consent. Since then they have been *****footing with my refund. Emails, calls to no avail. This morning 22 July, Victoria Molefe informs me that no refund was processed. She would be doing it this morning. Now I wait with abated breath. Shocking, disgusting unprofessional behaviour from Outsurance. Be careful guys.
371 replies
14 months ago
UNHAPPY PATRON
I regularly visit the Wild Coast Sun. Not so much for gambling, but going for my runs on the golf course and along the beach. I love the gym. However, no sanitizer towels are provided. No water. I pointed this out from my last visit, and explained how unhygienic it was not to be able to wipe equipment, mats, benches, etc. I was there last week, hoping it was taken care off. IT WAS NOT. Check in and requesting for a room close to reception is a nightmare. And this is done on booking online. Requesting to have your room cleaned early is ignored. Requesting for maintenance is another nightmare. The service is going down the drain. The managers just care less. I’ve have pointed out shortfalls, in vain. And they are known to be a 4 star hotel. Laughable to say the least.
0 replies
27 months ago
Pathetic service on Kenya Airline
They left on 01 January 2024. They checked in their baggage in Zanzibar on Kenya Airways to be fetched on arrival at OR Tambo. They stopped at Nairobi airport in transit. However, on arrival at OR Tambo, they were horrified to find that ONE of their bags was NOT there. BAGGAGE NUMBER 0706KQ174856 in the name of ATREYA NAIDU. This was baffling, and we went immediately to the Kenyan Airline offices to report the missing bag. Since then, numerous calls ( REF. JNB KQ 39128) have been made, costing US a fortune with no feedback /updates at all from you. My emails to customer service have been ignored as there has been NO response as well. We are at the end of our tether. We are almost at the end of January and you have made no effort in locating my valuable luggage or providing any updates or advising on a REFUND process. I have read write ups on Hello Peter about similar and other problems passengers with similar problems, which have yet to be resolved. Why have you, knowing this, not improved the security to avoid such problems? Do you realise that we will NEVER use your airline again? And we will undoubtedly inform family and friends to do the same. I look forward to your URGENT response, before I take the next course of reporting on Hello Peter.
0 replies
29 months ago
FRUSTRATED WITH PATHETIC KFC CUSTOMER SERVICE
I purchased a R150 KFC voucher for an indigent family on 18 November 2023. The voucher was NEVER received by the recipient. So I forwarded proof of payment and proof of the voucher to recipient. I thought this would be proof enough to redeem. However, it was not so. I have called, emailed about 8 times, spoken to several agents. To no avail. They insist I used the voucher. They cannot give me details of the store it was used. The time, date indicates the time that I PURCHASED the voucher. I am frustrated to say the least. It’s costing me to make the calls. Disgusted with KFC SOUTH AFRICA. Their online forms do not work. The contact email for the voucher (Neeshalen), does not work. Damn frustrating.
0 replies
36 months ago
POOR QUALITY OF KITCHEN MIXER
I have always purchased Cobra taps. Last year I purchased a Cobra Mixing tap for my kitchen sink as we changed the washers too many times and found that we needed another tap. However, it’s not even a year, I had to purchase another unit, because after changing the washers 3 times, we found that the water was dripping too fast. This is getting ridiculous to say the least. I am 66 yrs old. I have never experienced this problem of replacing mixers as I am doing in the past 2 years. This has to be poor quality of the mixer, and nothing else. We are seniors trying to make ends meet. This morning it cost me R800 for another mixer. I am very disappointed and upset.
0 replies
45 months ago
FALSE ADVERTISING BY RIVERSDALE FARMS
I recently visited my Foodlovers market in Malvern, Queensburgh in Durban. Food Lovers advertised 2x 1kg chicken livers, for R50. I purchased 4 packs. My son gives his dogs livers for a meal. I usually prepare this. However, I used 2 packs and found that the quantity looked suspicious. As I had already cooked it, I was unable to weigh the pack. I had to use another packet. This time I decided to weigh the packet. To my horror I found that the livers weighed 820grams. I emailed Food Lovers and they apologised and asked that on my next visit I would be given a free pack. I explained to them, this would not solve the problem as other unsuspecting customers would continue buying the product assuming they were getting a bargain. It’s almost a month, and I have not received any feedback . I emailed Riversdale farm twice so far,with no response. I am flabbergasted that the issue is not being taken seriously. I also emailed ICASA and they said that this does not fall under their jurisdiction. No offer as to who I could report this. Hence, I am writing via you.
0 replies
45 months ago
Extremely disappointed stay at Drakensberg Sun
I am presently at Drakensberg Sun from Thursday 28 July. I’m here to celebrate a milestone birthday. However it has been marred with unbearable noise from guests that are on conference here. It is 03:00. On 30 July, and we have not slept a wink. Rowdy, unruly, intoxicated men and women continue to cause disruption, completely unaware of other-guest’s right to privacy. Extremely disappointed that no staff or security are aware of this. This is unacceptable. It cost me and my family over R 20 000to stay here….and for this?
0 replies
45 months ago
Horrific experience at Chatsworth Spar staff
Had a recent shocking experience with a staff member at the Chatsworth Spar in Durban. I went to the store 2 weeks prior to buy Farmgate LongLife Milk that was advertised on special. However, stock of the item had not arrived. I asked to speak to a manager at the customer service counter. I asked for a rain check, to which I was told that the store does not hand out rain check. Both women were agitated when I asked why this was so. In the interim another customer was ranting and raving about the same item. She was annoyed that there was no stock of the item that she also had come for. That is when I asked for a manager. Malcolm was found and after explaining, he printed out a till slip with the Spar information, wrote down his name. He asked how many packs I required and then told me to come another time and that I would receive the item at the special price. I left the store. The following week and 3 times thereafter I called the store and each time I was told stock had not arrived. I wrote to head office. A lady Connie called. Absolutely rude. Barely allowed me to explain. Insisted that she had a list of customer’s name that they called when stock arrived. I asked why I had to make a scene then…if that was the procedure used. Why did THREE staff NOT take my name. Eventually she CUT a off the call abruptly. So much for the ‘customer is always right’. I have never experienced such horrific behaviour from a staff. I am still awaiting a call from Head Office.
0 replies
46 months ago
NOT HAPPY
Concerned that my husband and I both having a 2 year contract with MTN. Does this give MTN a the right to increase the subscription while still on the contract?
0 replies
52 months ago
PATHETIC RESPONSE FROM MTN
My contract expired in Oct 2021. All I wanted was to continue receiving 500mb of data, 50 free min and 50 sms. However, an agent called insisting that I would get all of that including 1GB music bundle, 20GB data. I told him that I was a senior citizen and did not need more than I was receiving. However, he insisted that I would not pay anything more, and nothing would change. On 21/11/2021 when I tried making a call, I discovered, that my existing bundle changed. No airtime no sms. Since I have emailed MTN (REF 5537975), no one to date has investigated, and responded. My most recent email was on 16/01/2022. I believe I am being ignored by MTN. In the interim, I have to now purchase airtime. Flabbergasted with MTN.
0 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
3 (16.666666666666668%)
2 Star
7 (38.888888888888886%)
1 Star
7 (38.888888888888886%)