RH
Riverside Hotel
Unclaimed Business
RH
Riverside Hotel
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
100
Recommended: Very Likely
Review Distribution
5|2 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Riverside Hotel
Riverside Hotel has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Riverside Hotel across 30 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKG
Kumeshnie G
1 reviews | Active since Jan 2020
16 Feb 2026, 11:50
Riverside Grill Valentines Dinner
On Valentines Day We Booked A Date At Riverside Grill Situated In Riverside Hotel. From The Moment We Walked In We Was Taken Care Off By The Staff. Our Tables Where Personalized With Our Names & A Rose..Such A Thoughtful Gesture. The Buffet Meals Was Delicious And Really Worth The Price. The Ambidence Was perfect. They had a live singer singing the most romantic songs. It was a romantic night we ended off having desserts and a dance to sweeten the night #HellopeterDreamDate
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Kumeshnie G
1 reviews | Active since Jan 2020
16 Feb 2026, 11:50
Riverside Grill Valentines Dinner
On Valentines Day We Booked A Date At Riverside Grill Situated In Riverside Hotel. From The Moment We Walked In We Was Taken Care Off By The Staff. Our Tables Where Personalized With Our Names & A Rose..Such A Thoughtful Gesture. The Buffet Meals Was Delicious And Really Worth The Price. The Ambidence Was perfect. They had a live singer singing the most romantic songs. It was a romantic night we ended off having desserts and a dance to sweeten the night #HellopeterDreamDate
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Replies (0)aM
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Lena T
1 reviews | Active since Jan 2020
9 Feb 2025, 09:54
Exceptional Service from the Hotel and Staff
On behalf of the Gauteng department of Education (SW district) ,I am writing to extend my immense gratitude towards your display of excellent customer service. Your patience, professionalism and dedication truly stands out. It is not every day that one comes across a service as warm, proficient and swift as the one we have receive from you. Our queries were addressed promptly and our requests comp**** with utmost priority and attention to detail. Please accept our most heartfelt salute for jobs well done and accept our sincere thanks. Moreover, were impressed by the level of personalized service we received from the hotel to accomodate any special requests we had. A special thanks to Mr. Taku Borerwe who made sure of the great hospitality we received from the first day of our Compulsory Induction programmes through the National School of Government till the very last day last year. It is evident that the team is committed to delivering top-notch service and commend you for maintaining such high standards. We look forward to a continued prosperous relationship with you as we start with our 2025 plans. Thank you once more, your efforts are deeply appreciated.
Helpful (0)
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Lena T
1 reviews | Active since Jan 2020
9 Feb 2025, 09:54
Exceptional Service from the Hotel and Staff
On behalf of the Gauteng department of Education (SW district) ,I am writing to extend my immense gratitude towards your display of excellent customer service. Your patience, professionalism and dedication truly stands out. It is not every day that one comes across a service as warm, proficient and swift as the one we have receive from you. Our queries were addressed promptly and our requests comp**** with utmost priority and attention to detail. Please accept our most heartfelt salute for jobs well done and accept our sincere thanks. Moreover, were impressed by the level of personalized service we received from the hotel to accomodate any special requests we had. A special thanks to Mr. Taku Borerwe who made sure of the great hospitality we received from the first day of our Compulsory Induction programmes through the National School of Government till the very last day last year. It is evident that the team is committed to delivering top-notch service and commend you for maintaining such high standards. We look forward to a continued prosperous relationship with you as we start with our 2025 plans. Thank you once more, your efforts are deeply appreciated.
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Replies (0)MA
Madam A
1 reviews | Active since Jan 2020
3 Jan 2025, 10:03
The river hotel service is mediocre.
The staff at this hotel are very rude and disrespectful. My family and I have been staying here for three years, but our experiences have been disappointing. We have received rooms with poor Wi-Fi reception, and the behavior of the hotel staff has been disrespectful. I cannot recommend this hotel to anyone.
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Madam A
1 reviews | Active since Jan 2020
3 Jan 2025, 10:03
The river hotel service is mediocre.
The staff at this hotel are very rude and disrespectful. My family and I have been staying here for three years, but our experiences have been disappointing. We have received rooms with poor Wi-Fi reception, and the behavior of the hotel staff has been disrespectful. I cannot recommend this hotel to anyone.
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Dorianne R
1 reviews | Active since Jan 2020
27 Jan 2024, 10:18
Riverside Hotel Durban 5stars
I travel a lot between provinces and I have to say that the Riverside Hotel is one of the top hotels in Durban. They have recently added some amazing features that make the stay even more enjoyable. Its more like a resort and not a Hotel. What really stands out is the hospitality from ALL staff members. The restaurant has delicious food and the manager Manny is not just effient friendly and professional but had a team that is passionate by serving the customers Mpilo and the rest of the admin staff works hars and goes above and beyond. I have to also point out Pendile that is always smiling and makes you feel at home. If it was up to me, Riverside Hotel should have a 5-star rating. It is a resort life in the city and I highly recommend it to anyone looking for a relaxing and luxurious stay.
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Dorianne R
1 reviews | Active since Jan 2020
27 Jan 2024, 10:18
Riverside Hotel Durban 5stars
I travel a lot between provinces and I have to say that the Riverside Hotel is one of the top hotels in Durban. They have recently added some amazing features that make the stay even more enjoyable. Its more like a resort and not a Hotel. What really stands out is the hospitality from ALL staff members. The restaurant has delicious food and the manager Manny is not just effient friendly and professional but had a team that is passionate by serving the customers Mpilo and the rest of the admin staff works hars and goes above and beyond. I have to also point out Pendile that is always smiling and makes you feel at home. If it was up to me, Riverside Hotel should have a 5-star rating. It is a resort life in the city and I highly recommend it to anyone looking for a relaxing and luxurious stay.
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Replies (0)