Riverwalk & joyfurniture
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Riverwalk & joyfurniture has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Riverwalk & joyfurniture across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a terrible experience with Joy Furniture and strongly advise others to be cautious. Their marketing is highly misleading — they claim their products are made in Italy, but in reality, they are manufactured in China. The quality of the items I received was far below standard, and not at all what was promised. The customer service is equally disappointing. The staff were extremely rude and dismissive when I raised concerns. When I asked for a refund, I was met with constant delays, harassment, and excuses. They even falsely claimed that the company is owned and operated overseas to avoid accountability, when in fact it is South African-owned. I waited months for my order, only to receive poor-quality furniture that was definitely not worth the price. Save yourself the stress and disappointment — do not buy from Joy Furniture.
1 reviews | Active since Jan 2020
I had a terrible experience with Joy Furniture and strongly advise others to be cautious. Their marketing is highly misleading — they claim their products are made in Italy, but in reality, they are manufactured in China. The quality of the items I received was far below standard, and not at all what was promised. The customer service is equally disappointing. The staff were extremely rude and dismissive when I raised concerns. When I asked for a refund, I was met with constant delays, harassment, and excuses. They even falsely claimed that the company is owned and operated overseas to avoid accountability, when in fact it is South African-owned. I waited months for my order, only to receive poor-quality furniture that was definitely not worth the price. Save yourself the stress and disappointment — do not buy from Joy Furniture.
1 reviews | Active since Jan 2020
The worst service I have ever experienced 😒 😑 What you see on the shop floor is not what is going to be delivered. Terrible workmanship; uncomfortable couches; I had to spend money to had them readjusted. The customer service was **********. I just regret coming across their page on Facebook and getting excited on the unique designs
1 reviews | Active since Jan 2020
The worst service I have ever experienced 😒 😑 What you see on the shop floor is not what is going to be delivered. Terrible workmanship; uncomfortable couches; I had to spend money to had them readjusted. The customer service was **********. I just regret coming across their page on Facebook and getting excited on the unique designs
1 reviews | Active since Jan 2020
Beware, the furniture you see on their website is not what’s going to be delivered. These people use the cheapest materials for their furniture and it’s poorly constructed. They used cardboard for their inside of my couch and the design doesn’t entirely match the photos.
1 reviews | Active since Jan 2020
Beware, the furniture you see on their website is not what’s going to be delivered. These people use the cheapest materials for their furniture and it’s poorly constructed. They used cardboard for their inside of my couch and the design doesn’t entirely match the photos.
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