DO NOT BUY FROM JOY FURNITURE!!!!

I had a terrible experience with Joy Furniture and strongly advise others to be cautious. Their marketing is highly misleading — they claim their products are made in Italy, but in reality, they are manufactured in China. The quality of the items I received was far below standard, and not at all what was promised.

The customer service is equally disappointing. The staff were extremely rude and dismissive when I raised concerns. When I asked for a refund, I was met with constant delays, harassment, and excuses. They even falsely claimed that the company is owned and operated overseas to avoid accountability, when in fact it is South African-owned.

I waited months for my order, only to receive poor-quality furniture that was definitely not worth the price. Save yourself the stress and disappointment — do not buy from Joy Furniture.