HIGHLY DISSATISFIED FIRST TIME CUSTOMER

I booked online, there was supposed to be buffet breakfast according to the booking ,with extra payment offcourse,so i paid,cause i have an elderly mum, so cannot run around for food. Then we come down for breakfast,get told that there is no buffet,only weekends,choose from the menu,as follows: Juice Eggs, mushrooms etc Fruit Cereal Tea Danish pastry and ****ins First day, fruit is rotten, no tea water is cold No pastry just a dry ****in Second day,we told there is no ****ins cause there was load shedding, but they have a generator,complained to Mike, he brushed me off, no assistance. Then the room cleaning service is up to no good, no soaps,no towels, although they take the dirty ones, excuse is that they are in the dryer till 6pm. The managers walk past no greetings nothing,but they love my money. I will definitely never go back there not recommend to anyone in their right mind to go there if you need a relaxing break.