

Riviera on Vaal Resort
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Not proffesional and effective,not assisting clients,I been calling for the past 5 hours they keep saying will send quote wrote an email to follow up for booking they reply by saying”please call us back”they do not pick
1 reviews | Active since May 2026
Not proffesional and effective,not assisting clients,I been calling for the past 5 hours they keep saying will send quote wrote an email to follow up for booking they reply by saying”please call us back”they do not pick
1 reviews | Active since Apr 2013
Im booking 2 roo.s for today until Sunday as cold as it is im asking for blankets they say they don't keep blankets what kind of a hotel without blankets when we paid so much. Never book this hotel its so pathetic
1 reviews | Active since Apr 2013
Im booking 2 roo.s for today until Sunday as cold as it is im asking for blankets they say they don't keep blankets what kind of a hotel without blankets when we paid so much. Never book this hotel its so pathetic
1 reviews | Active since Apr 2015
The front lobby is beautiful, the gardens perfect and well looked after. The restaurant a joy to support. That is all the positives Now the negative and 1 star rating The room is extremely old, the bathroom not well looked after, extremely disappointing compared to the rest of the hotel. The rooms are less than 1 star, if i knew before hand what the room would look like i would definitely not have stayed there, i was in room 210. overpriced for what we received. Will not stay there again.
1 reviews | Active since Apr 2015
The front lobby is beautiful, the gardens perfect and well looked after. The restaurant a joy to support. That is all the positives Now the negative and 1 star rating The room is extremely old, the bathroom not well looked after, extremely disappointing compared to the rest of the hotel. The rooms are less than 1 star, if i knew before hand what the room would look like i would definitely not have stayed there, i was in room 210. overpriced for what we received. Will not stay there again.
1 reviews | Active since Jan 2021
Misleading Photos and Poor Hygiene – Riviera on the Vaal I recently stayed at Riviera on the Vaal and unfortunately the experience was extremely disappointing and far below what was advertised online. The hotel photographs create the impression of a well-maintained and comfortable property. However, upon arrival it was immediately clear that the premises have not been properly maintained for many years. The facilities are extremely outdated and in poor condition, yet the accommodation is priced as though it were a quality establishment. We initially booked a self-catering room. Within minutes of entering the room and kitchen area we had to kill more than five ****roaches. This was clearly not a one-off incident. When we returned to reception to request another room, the staff member assisting us did not appear surprised at all by the complaint. The replacement room was not much better. The bathroom and shower facilities were in a condition that one would struggle to accept even in a budget one-star establishment. Overall cleanliness and maintenance were clearly lacking. What is most concerning is that the property appears to rely on attractive online photos that do not accurately reflect the current condition of the hotel. Guests are paying premium rates for accommodation that is far below the standard being marketed. Prospective guests should be aware of this before booking, and the management should seriously address the hygiene and maintenance issues at this property.
1 reviews | Active since Jan 2021
Misleading Photos and Poor Hygiene – Riviera on the Vaal I recently stayed at Riviera on the Vaal and unfortunately the experience was extremely disappointing and far below what was advertised online. The hotel photographs create the impression of a well-maintained and comfortable property. However, upon arrival it was immediately clear that the premises have not been properly maintained for many years. The facilities are extremely outdated and in poor condition, yet the accommodation is priced as though it were a quality establishment. We initially booked a self-catering room. Within minutes of entering the room and kitchen area we had to kill more than five ****roaches. This was clearly not a one-off incident. When we returned to reception to request another room, the staff member assisting us did not appear surprised at all by the complaint. The replacement room was not much better. The bathroom and shower facilities were in a condition that one would struggle to accept even in a budget one-star establishment. Overall cleanliness and maintenance were clearly lacking. What is most concerning is that the property appears to rely on attractive online photos that do not accurately reflect the current condition of the hotel. Guests are paying premium rates for accommodation that is far below the standard being marketed. Prospective guests should be aware of this before booking, and the management should seriously address the hygiene and maintenance issues at this property.
Hellopeter has tracked Riviera on Vaal Resort across 13 reviews. Riviera on Vaal Resort hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Riviera on Vaal Resort ? Write a review to help others decide.