1 reviews | Active since Member
<p>Hello all, I'd like to complain about RnR Holidays - www.rnr.co.za - ********** I booked a unit at the Phase 2 Sun City Vacation Club and paid for it. Upon arrival, the Sun City staff told us that a cheaper Phase 1 unit was booked by RnR Holidays. This was Friday evening. I tried calling the RnR number but they only operate during work hours so was not able to contact them until the Monday morning. On contacting me, the agent advised that this was his mistake and they would give a discount on the next booking. This is clearly unacceptable and I advised that I wanted a refund of the difference - they refused. I will not be using this immoral company again. This is unethical business practise - profiting by selling a cheaper product then pocketing the high margin. I implore you not to use or support these deplorable people. Thank you.</p>