10 Years of Administrative Failure: Zero Accountability for Valid Claim

I am writing this to express my absolute outrage at the Road Accident Fund's gross incompetence. I have been waiting for over 10 years for my claim to be finalized and paid. A decade of my life has passed while this organization hides behind systemic delays and bureaucratic "red tape." ​Waiting 10 years for a resolution is not just a delay; it is a fundamental failure of the RAF’s mandate to provide social security to road accident victims. Despite the claim being long-standing, there is zero proactive communication or effective processing. The lack of accountability and the disregard for the financial and emotional toll on claimants is unacceptable. ​I am demanding an immediate status update and for this matter to be escalated to a senior regional manager. This is no longer just a "backlog"—it is a decade-long failure of service