Poor service

I have had the worst service experience with Road Traffic Management Corporation. I have been waiting on my licence since 22 October 2025. I renewed my husband's licence on the same day and he received his licence 5 days later. I have sent 3 emails and called twice and received no assistance. In the interim my young daughter is driving an unlicensed vehicle but at least they have my money while no service has been received. I will not recommend them to anyone