Is Roadside Assistance trustworthy?

Roadside Assistance has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Roadside Assistance across 67 total reviews. How is the TrustIndex calculated? →

Roadside Assistance Reviews | 5 stars

AI Review Summary

Based on recent customer reviews, Roadside Assistance consistently delivers exceptional service characterised by remarkably fast response times and friendly, professional staff. Customers frequently highlight arrival times of 15 to 20 minutes, praising both consultants and on-site technicians by name for their politeness and efficiency. Reviewers note that staff go beyond expectations, turning stressful roadside situations into calm, well-managed experiences. The quality of communication during calls and the ability to locate customers quickly are also repeatedly commended.

Performance(last 12 months):

0Trustindex Rating

#44Ranked In Automotive

100 NPSVery Likely

TrustIndex

Ranking

#44

in Automotive

NPS Score

100

Recommended: Very Likely

Review Distribution

5|10 Reviews

Jun '25 - May '26

5(100%)

4(0%)

3(0%)

2(0%)

1(0%)

5(100%)

4(0%)

3(0%)

2(0%)

1(0%)

Frequently Asked Questions About Roadside Assistance

: Based on recent customer reviews, Roadside Assistance consistently delivers exceptional service characterised by remarkably fast response times and friendly, professional staff. Customers frequently highlight arrival times of 15 to 20 minutes, praising both consultants and on-site technicians by name for their politeness and efficiency. Reviewers note that staff go beyond expectations, turning stressful roadside situations into calm, well-managed experiences. The quality of communication during calls and the ability to locate customers quickly are also repeatedly commended.
: Roadside Assistance has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Roadside Assistance across 67 total reviews. How is the TrustIndex calculated? →

Recent reviews (10)

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Popular mentions

quick response response time very friendly great service very helpful well taken long wait stressful moment

Gift S

1 reviews | Active since Jan 2020

14 Mar 2026, 18:27

Bheki Sebegoe was the agent that helped and he was great

Bheki Sebegoe was the agent that helped and he was great. Super quick super friendly 👌

Helpful (0)

|Replies (0)

Gift S

1 reviews | Active since Jan 2020

14 Mar 2026, 18:27

Bheki Sebegoe was the agent that helped and he was great

Bheki Sebegoe was the agent that helped and he was great. Super quick super friendly 👌

Replies (0)

Matthew

1 reviews | Active since Jan 2020

15 Feb 2026, 19:18

Roadside was there within minutes

Roadside was there within minutes. I thought at first it will be a long wait, and after they arrived, the problem was fixed in no time. I'm very grateful for their assistance

Helpful (0)

|Replies (0)

Matthew

1 reviews | Active since Jan 2020

15 Feb 2026, 19:18

Roadside was there within minutes

Roadside was there within minutes. I thought at first it will be a long wait, and after they arrived, the problem was fixed in no time. I'm very grateful for their assistance

Replies (0)

Tonic F

1 reviews | Active since Jan 2020

14 Jan 2026, 16:23

The response time was very good

The response time was very good. The tow truck driver was very helpful and friendly. The consultant was very friendly and she explain sufficiently.

Helpful (0)

|Replies (0)

Tonic F

1 reviews | Active since Jan 2020

14 Jan 2026, 16:23

The response time was very good

The response time was very good. The tow truck driver was very helpful and friendly. The consultant was very friendly and she explain sufficiently.

Replies (0)

Helen

1 reviews | Active since Jan 2020

13 Jan 2026, 17:10

Got assisted after 15 minutes, thank you so much for the quick response

Got assisted after 15 minutes, thank you so much for the quick response. Much appreciated, keep up the good working spirit.

Helpful (0)

|Replies (0)

Helen

1 reviews | Active since Jan 2020

13 Jan 2026, 17:10

Got assisted after 15 minutes, thank you so much for the quick response

Got assisted after 15 minutes, thank you so much for the quick response. Much appreciated, keep up the good working spirit.

Replies (0)

Lucky M

1 reviews | Active since Jan 2020

21 Dec 2025, 15:38

I give Shenice Peter...

I give Shenice Petersen 5 Stars,she went beyond my expectations and provided a best service to arrange a tow of my vehicle.

Helpful (0)

|Replies (0)

Lucky M

1 reviews | Active since Jan 2020

21 Dec 2025, 15:38

I give Shenice Peter...

I give Shenice Petersen 5 Stars,she went beyond my expectations and provided a best service to arrange a tow of my vehicle.

Replies (0)

Ntokozo

1 reviews | Active since Jan 2020

5 Oct 2025, 15:17

Very quick and effic...

Very quick and efficient the service provider found my location easily.

Helpful (0)

|Replies (0)

Ntokozo

1 reviews | Active since Jan 2020

5 Oct 2025, 15:17

Very quick and effic...

Very quick and efficient the service provider found my location easily.

Replies (0)

Kamogelo

1 reviews | Active since Jan 2020

29 Aug 2025, 12:52

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick. It deserve 10/10 rating

Helpful (0)

|Replies (0)

Kamogelo

1 reviews | Active since Jan 2020

29 Aug 2025, 12:52

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick. It deserve 10/10 rating

Replies (0)

Mduduzi

1 reviews | Active since Jan 2020

26 Aug 2025, 18:48

Thank you Mickayal for your politeness and assistance

Thank you Mickayal for your politeness and assistance. You turned my negative experience to a positive through your rapid response.

Helpful (0)

|Replies (0)

Mduduzi

1 reviews | Active since Jan 2020

26 Aug 2025, 18:48

Thank you Mickayal for your politeness and assistance

Thank you Mickayal for your politeness and assistance. You turned my negative experience to a positive through your rapid response.

Replies (0)

Roadside Assistance

Frequently Asked Questions About Roadside Assistance

Recent reviews (10)

Bheki Sebegoe was the agent that helped and he was great

Bheki Sebegoe was the agent that helped and he was great

Roadside was there within minutes

Roadside was there within minutes

The response time was very good

The response time was very good

Got assisted after 15 minutes, thank you so much for the quick response

Got assisted after 15 minutes, thank you so much for the quick response

I give Shenice Peter...

I give Shenice Peter...

Very quick and effic...

Very quick and effic...

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick

I was assisted by Tyrese Morley, his/her service was very satisfying and pleasant and very quick

Thank you Mickayal for your politeness and assistance

Thank you Mickayal for your politeness and assistance

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