Roanza Scammers Poor service... Don't use them

Roanza are scammers, I have ordered a full bed set headboard and base box... They delivered the headboard after numerous calls over 5months,however the quality is shocking. I have tried to get hold of them to fix the defects and to deliver the Base box. It's more than 2months since they delivered the headboard. No feedback, they don't answer any WhatsApp calls or messages. When you call the number it goes to voicemail. Their website is down, however they are still trading via Instagram but configured their page in such a way that you can't post on their page but only DM, by doing this other people can't see how poor their service is and they also fall into the trap of poor service or no delivery once they have your money. Based on the complains on this site its shocking that they still operate. This is fraud and against the consumer act. Their account should frozen and not allowed to trade. The public must be made aware of their operation.