R
Roast
Unclaimed Business
R
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVP
Vineshan P
1 reviews | Active since Jan 2020
5 Nov 2024, 11:47
Pathetic customer service from Roast in Doringkloof
A new roast opened at Doringkloof shopping centre in centurion so I went in yesterday at 18:19 and ordered 2 meals. After ordering I tell the guy working there that I'm going to the shop and I'll be back to get the order. I returned to the shop at 18:41 and the shop was closed with no one in sight and no contact number. I went the next day and the same guy tells me that he went to one shop looking for me and couldn't wait any longer as they closed at 6pm. I then asked him why did he allow me in to order food 20 minutes after they closed to which he said I should of not taken so long. They had no signage indicating the time they closed nor did he mention to me or my wife that they were closed already when we walked into the shop with wide open doors. Definitely a place to stay away from. Zero customer service and from what I've seen on review there food is terrible so I guess I dodged a bullet.
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Vineshan P
1 reviews | Active since Jan 2020
5 Nov 2024, 11:47
Pathetic customer service from Roast in Doringkloof
A new roast opened at Doringkloof shopping centre in centurion so I went in yesterday at 18:19 and ordered 2 meals. After ordering I tell the guy working there that I'm going to the shop and I'll be back to get the order. I returned to the shop at 18:41 and the shop was closed with no one in sight and no contact number. I went the next day and the same guy tells me that he went to one shop looking for me and couldn't wait any longer as they closed at 6pm. I then asked him why did he allow me in to order food 20 minutes after they closed to which he said I should of not taken so long. They had no signage indicating the time they closed nor did he mention to me or my wife that they were closed already when we walked into the shop with wide open doors. Definitely a place to stay away from. Zero customer service and from what I've seen on review there food is terrible so I guess I dodged a bullet.
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Johan O
1 reviews | Active since Jan 2020
23 Jul 2022, 17:14
VERY DRY CHICKEN
I did bought a full chicken just after the new owner did take over, Horison View branch The chicken was very but very nice A week ago we bought another chicken bat it was very dry and we could not eat it Now again we bought another chicken but this time we take it back. The chicken which it was replaced with was even worse and very very dry Sorry, but you will never see us again
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Johan O
1 reviews | Active since Jan 2020
23 Jul 2022, 17:14
VERY DRY CHICKEN
I did bought a full chicken just after the new owner did take over, Horison View branch The chicken was very but very nice A week ago we bought another chicken bat it was very dry and we could not eat it Now again we bought another chicken but this time we take it back. The chicken which it was replaced with was even worse and very very dry Sorry, but you will never see us again
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Penny B
1 reviews | Active since Jan 2020
1 Jun 2022, 09:58
Roast - not so roasted
Had the misfortune to have a Loaded Bowl from Roast, Cape Quarter, De Waterkant Chicken was not fresh Sauce was too sweet (my mistake) - took Smokey BBQ Coleslaw - big cabbage pieces My friend took wings - said the Lemon & Herb sauce tasted like Mayonnaisse and the food was cold overall. Needless to say, we're never going back there again
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Penny B
1 reviews | Active since Jan 2020
1 Jun 2022, 09:58
Roast - not so roasted
Had the misfortune to have a Loaded Bowl from Roast, Cape Quarter, De Waterkant Chicken was not fresh Sauce was too sweet (my mistake) - took Smokey BBQ Coleslaw - big cabbage pieces My friend took wings - said the Lemon & Herb sauce tasted like Mayonnaisse and the food was cold overall. Needless to say, we're never going back there again
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Kyle D
1 reviews | Active since Jan 2020
26 Nov 2021, 19:00
Terrible franchise
Roast is the worst franchise to buy into. Three stores disappeared without a trace. There is no information as to what happened. There is no business model or franchise manual. They do not offer help and support. They build stores frequently and leave existing stores to fend for themselves. It is not profitable as expenses far exceed turnover. The franchisors are hard to get hold of. They delay processes and provide terrible excuses for these delays. The marketing is terrible even though a marketing fee is charged every single month. If you buy into it, you will end up losing your money.
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Kyle D
1 reviews | Active since Jan 2020
26 Nov 2021, 19:00
Terrible franchise
Roast is the worst franchise to buy into. Three stores disappeared without a trace. There is no information as to what happened. There is no business model or franchise manual. They do not offer help and support. They build stores frequently and leave existing stores to fend for themselves. It is not profitable as expenses far exceed turnover. The franchisors are hard to get hold of. They delay processes and provide terrible excuses for these delays. The marketing is terrible even though a marketing fee is charged every single month. If you buy into it, you will end up losing your money.
0
Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
27 Oct 2020, 08:41
Roast - great chicken every time
This has got to be the best roast chicken take away there is. It is owner run and you can always expect a smile entertaining the shop. The chicken is constantly great tasting, juicy and fresh. As well as the tasty sauces on offer, particularly the Tikka one. I will definitely support Roast in the future. Keep up the great work guys
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Michael B
1 reviews | Active since Jan 2020
27 Oct 2020, 08:41
Roast - great chicken every time
This has got to be the best roast chicken take away there is. It is owner run and you can always expect a smile entertaining the shop. The chicken is constantly great tasting, juicy and fresh. As well as the tasty sauces on offer, particularly the Tikka one. I will definitely support Roast in the future. Keep up the great work guys
0
Replies (0)