Bad Service at Rockwell Suites

Below is a review I sent to Rockwell Suites in GreenpointGood morning

I have no words to describe my disappointment with the facility at Rockwell Suites. You are familiar with my gripes during my stay at apartment 118 and 510. The list is long. The following is a list of things that were either not there or not working. -Kitchen Sink stopper

-Bed (2 single beds)

-Phone not working

-Ironing board wobbly

-Wine opener

-Tv was not connected

-Pots poor quality and insufficient

-Kettle very small

-Patio Furniture none when I arrived

-No fleece or additional blanket

-Uncomfortable lounge furniture

-Few glasses and cutlery

-No Ice trays

-****roaches (see attached video).

Kind Regards Siviwe Mafanya 072 252 7466

On 06 Jan 2021, at 07:09, The Rockwell All Suite Hotel & Apartments <reservations@rockwellhotel.co.za> wrote:

The Rockwell Luxury Suites Dear Siviwe Mafanya, Thank you for visiting us at The Rockwell Luxury Suites. We hope that your stay was pleasant and our accommodations and services were acceptable. Please contact us on reservations@rockwelllsuites.co.za or call us on 021 421 0015, if there is any way that we can make improvements in our accommodations and services for future visits. We look forward to your return Kind Regards, Front Office Manager, Cape Town on 8th January 2020 with absolutely no response from them.