Replied to 100% of negative reviews
Reply time on negative reviews: 182 hours 47 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
182h 47m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 182 hours 47 min
Jun '25 - May '26
Romic Consulting has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 182 hours 47 min. Hellopeter has tracked Romic Consulting across 10 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They promise on national tv discount on solar installation for residential houses. All they need is a sms to them on which they will respons with a call back. But never call you back still waiting in vain for their call now for weeks
1 reviews | Active since Jan 2020
They promise on national tv discount on solar installation for residential houses. All they need is a sms to them on which they will respons with a call back. But never call you back still waiting in vain for their call now for weeks
1 reviews | Active since Jan 2020
Every week this company advertises on radio and every time I get angry. They installed a system for me more than 3 years ago. Firstly they did not bring the correct equipment as quoted. They quoted on Solis Inverters and the brough Kodaks (then told me it is the same thing). They quoted me on Canadian Solar and brought Kodaks (Told me it they were better). For the first few months the installation was faulty and they couldn't figure out what was wrong. I eventually figured it out and got someone to fix the setting on the inverters. From there it worked Okay and I asked for the COC which was included in the price. I have followed up several times over the last few years and still haven't received the COC. The salesman was not clued up on the technical aspects of solar power but promises you the world. They use subcontractors to install (who confessed he cannot issue a COC). I wouldn't recommend this company.
1 reviews | Active since Jan 2020
Every week this company advertises on radio and every time I get angry. They installed a system for me more than 3 years ago. Firstly they did not bring the correct equipment as quoted. They quoted on Solis Inverters and the brough Kodaks (then told me it is the same thing). They quoted me on Canadian Solar and brought Kodaks (Told me it they were better). For the first few months the installation was faulty and they couldn't figure out what was wrong. I eventually figured it out and got someone to fix the setting on the inverters. From there it worked Okay and I asked for the COC which was included in the price. I have followed up several times over the last few years and still haven't received the COC. The salesman was not clued up on the technical aspects of solar power but promises you the world. They use subcontractors to install (who confessed he cannot issue a COC). I wouldn't recommend this company.
1 reviews | Active since Jan 2020
I had my inverter and battery installed in August 2022 by Romic solutions. The installation took place on the date agreed, products are excellent and the technical support team is always available to assist when I have any questions. I would highly recommend using them for all your solar needs!
1 reviews | Active since Jan 2020
I had my inverter and battery installed in August 2022 by Romic solutions. The installation took place on the date agreed, products are excellent and the technical support team is always available to assist when I have any questions. I would highly recommend using them for all your solar needs!
1 reviews | Active since Jan 2020
Recently I provided a poor. Recent experienced have dramatically changed my viewpoint. The owner responded , and I understand that there was a huge and sudden surge in demand and installations. The response indeed changed my mind, as the service was excellent. The problem was sorted out the same day that I was contacted, and it turned out to be a 10 minute fix. I receive regular phone calls inquiring as to the installation. Well it is perfect. The current level of service is far superior as apposed to other people I know that have used various companies. I was so impressed that I ordered six extra solar panels. The workmanship is ultra neat and load shedding is a thing of the past, with significant power saving. Pity about the glitch, but it was explained how this will be completely avoided in the future, and I am convinced it has., especially based on my current experience. It is a pleasure to retract low rating. This level of service and efficiency, in my opinion, places Romic on the top, when considering going the inverter and solar route.
1 reviews | Active since Jan 2020
Recently I provided a poor. Recent experienced have dramatically changed my viewpoint. The owner responded , and I understand that there was a huge and sudden surge in demand and installations. The response indeed changed my mind, as the service was excellent. The problem was sorted out the same day that I was contacted, and it turned out to be a 10 minute fix. I receive regular phone calls inquiring as to the installation. Well it is perfect. The current level of service is far superior as apposed to other people I know that have used various companies. I was so impressed that I ordered six extra solar panels. The workmanship is ultra neat and load shedding is a thing of the past, with significant power saving. Pity about the glitch, but it was explained how this will be completely avoided in the future, and I am convinced it has., especially based on my current experience. It is a pleasure to retract low rating. This level of service and efficiency, in my opinion, places Romic on the top, when considering going the inverter and solar route.
1 reviews | Active since Jan 2020
In accordance with the radio Jacaranda interview and promotion by Romic, I ordered an inverter. This was really important to me as I am a chronic Epileptic with many seizures, and the dark poses many dangers during constant power outages and additional load shedding. I was initially under the impression that the hybrid inverter could accommodate my generator for charging. I was told that they cannot, yet the writeup and specifications state they can. I was assured that they would contact the suppliers about this. I never heard a thing, I therefore laid out more money for an extra battery and solar. The solar has not been working for over four months. The installer never answers me, and my complaints and requests, even to the owner and representatives in Pretoria are to no avail. I cannot remotely monitor the system as I was never shown the app activation procedure , I have requested a quote for additional panels, but this is pointless as the current solar installation does not work. I have no peace of mind, trust in the system and especially the after sale service of something that is highly costly. Sad, I had such high aspirations for Romic as the radio program was highly enticing. The one good aspect I can confirm that there installation is neat and the inverter and battery equipment is of high quality, so far, except for the solar which no longer operates. Due to the status of load shedding I will have to cancel my trip to Durban to assist my father who is 94. I will forfeit the accommodation cost as well. Rather a sad story to tell.
1 reviews | Active since Jan 2020
In accordance with the radio Jacaranda interview and promotion by Romic, I ordered an inverter. This was really important to me as I am a chronic Epileptic with many seizures, and the dark poses many dangers during constant power outages and additional load shedding. I was initially under the impression that the hybrid inverter could accommodate my generator for charging. I was told that they cannot, yet the writeup and specifications state they can. I was assured that they would contact the suppliers about this. I never heard a thing, I therefore laid out more money for an extra battery and solar. The solar has not been working for over four months. The installer never answers me, and my complaints and requests, even to the owner and representatives in Pretoria are to no avail. I cannot remotely monitor the system as I was never shown the app activation procedure , I have requested a quote for additional panels, but this is pointless as the current solar installation does not work. I have no peace of mind, trust in the system and especially the after sale service of something that is highly costly. Sad, I had such high aspirations for Romic as the radio program was highly enticing. The one good aspect I can confirm that there installation is neat and the inverter and battery equipment is of high quality, so far, except for the solar which no longer operates. Due to the status of load shedding I will have to cancel my trip to Durban to assist my father who is 94. I will forfeit the accommodation cost as well. Rather a sad story to tell.
1 reviews | Active since Jan 2020
This is a company where the client is treated very well. Each time I call to ask a question I receive a very good answer. Michael is the most accommodating person I have ever met in the business sector. Sir with that attitude your company will go from strength to strength. Keep up the good work and thank you for saving us loads of money.
1 reviews | Active since Jan 2020
This is a company where the client is treated very well. Each time I call to ask a question I receive a very good answer. Michael is the most accommodating person I have ever met in the business sector. Sir with that attitude your company will go from strength to strength. Keep up the good work and thank you for saving us loads of money.
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