Ronnies Motors Hyundai negligence plus heartless behaviour

In November 2023 I drove approximately 460 kilometres (to and from) Ronnies Motors Hyundai East London. My car was serviced but the service book was not updated. I only noticed their mistake upon my arrival at home, also as they had promiswd to wash my vehicle that was not done as well. I phoned them to querry this and the lady who was helping me told me its an honest mistake she is sorry. I brushed ir of knowing in January 2024 would drive back to have the boot of my vehicle fixed there. On my arrival i reminded the lady wqho was helpong me at the fron desk to not forget doing her job this time (updating my service book). She promised she would do it.

Cutting the story short on my arrival at home I noticed again that the service book was not updated. I phones numerous times using my airtime asking to speak the the lady who was helping without finding her.

This was much of a stress to me and so I drove to hyundai East London again, having taken an unpaid 1day leave from work. Eventually the book was updated because i was expressing my frustration.

What is saddening the most is that in the claim of: Wear and tear of my tyers Airtime numerously spent 1day unpaid leave at work to fix their mistakes Induced kilometres of my vehicle Emotional stress Hyundai East London thinks R650 is a fair reimbur*****t

I have been making communication with the supervisor regarding my complaints, not a single day the manager phoned me. I was told the manager would commmunicate with me on Friday the 2nd of February 2024 regarding this heartaching disrespect.

I swear i believe im dealing with an ******* ****a shop run at a backroom of an informal settlement somewhere in the jungle.

Worst...worst...worst reception i am receiving in that place. I didnt even think there are legal places who are so careless and heartless in South Africa.