Roof Rats installed mesh in the valleys

Roofrats, in February 2023 under the project reference RATB003, titled "Rat/Bird Proofing: 1 Year Guarantee under 150-200 m2 building." I am deeply dissatisfied with the quality of work performed and the resulting damage to my roof construction. The primary issue lies in the placement of mesh wire in the valleys of my tiled roof. This wire has proven to be problematic as it has caused the accumulation of leaves and twigs, leading to severe water blockages during rainfall. This has resulted in water overflowing onto the wooden structures and ceilings of my home, causing significant damage. The prolonged exposure to moisture has led to wood rot, negatively impacting the value of my property and incurring substantial repair costs. They responded with a “ this is not our technique of rat/bird proofing”. Think twice before you hire them for any work. Rather obtain the services of a professional company.