Root44 Market
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My friend and I went to the Root44 restaurant yesterday for wine tasting. When we first got upstairs we were met by a nice gentle man who said we can sit so long and told one of the guys working at the bar by the wine tasting section that we were there for a tasting. 3 other ladies came in after us and the guy who was at the bar jumped to help the ladies, ushered them to a table while we were just sitting there waiting to be assisted. We got up and left, we went down stairs where we met someone else who works at the restaurant as well, as he was showing us the selection they have a pregnant lady who was the one doing the tastings shouted across the room to the guy that was now helping us “No no no I am not taking anymore tasting” which was so rude. It was my first time at the place, my experience is ruined. Im not sure if the treatment we got was because we were black people but it was awful!
1 reviews | Active since Jan 2020
My friend and I went to the Root44 restaurant yesterday for wine tasting. When we first got upstairs we were met by a nice gentle man who said we can sit so long and told one of the guys working at the bar by the wine tasting section that we were there for a tasting. 3 other ladies came in after us and the guy who was at the bar jumped to help the ladies, ushered them to a table while we were just sitting there waiting to be assisted. We got up and left, we went down stairs where we met someone else who works at the restaurant as well, as he was showing us the selection they have a pregnant lady who was the one doing the tastings shouted across the room to the guy that was now helping us “No no no I am not taking anymore tasting” which was so rude. It was my first time at the place, my experience is ruined. Im not sure if the treatment we got was because we were black people but it was awful!
1 reviews | Active since Jan 2020
Think twice before you go to root44 market between Stellenbosch and Somerset West, especially as a trader. I was involved until recently as a trader at root44. The owner makes you sign a lease, letting you to believe that he will open on all public holidays, in order for you to generate income. What he doesn't tell you is that on most of the public holidays there are no walk in customers but he is charging you rent for that day. He's got more than 50 stalls which gives him approximately R80000.00 for that day, but nothing for you. Most of the other markets are closed for business, but not him. An example, with the recent storm in April 2024 he closed the market due to damage but still charged us rent. When traders pressured him, they eventually credited us a day as he claimed from his insurance. We also received invoices for pest control for 6 months which was never done. When asked by their own staff they admitted they've done it themselves, occasionally, but invoiced us for the full amount. He also lost his liquor license for beer and other alcoholic drinks, he's only allowed to sell wine, due to excessive noise levels and inappropriate behavior of this market. It became a venue for drunkards, no wonder the wine farmers complained, if you plan to become a trader or visit, be careful please
1 reviews | Active since Jan 2020
Think twice before you go to root44 market between Stellenbosch and Somerset West, especially as a trader. I was involved until recently as a trader at root44. The owner makes you sign a lease, letting you to believe that he will open on all public holidays, in order for you to generate income. What he doesn't tell you is that on most of the public holidays there are no walk in customers but he is charging you rent for that day. He's got more than 50 stalls which gives him approximately R80000.00 for that day, but nothing for you. Most of the other markets are closed for business, but not him. An example, with the recent storm in April 2024 he closed the market due to damage but still charged us rent. When traders pressured him, they eventually credited us a day as he claimed from his insurance. We also received invoices for pest control for 6 months which was never done. When asked by their own staff they admitted they've done it themselves, occasionally, but invoiced us for the full amount. He also lost his liquor license for beer and other alcoholic drinks, he's only allowed to sell wine, due to excessive noise levels and inappropriate behavior of this market. It became a venue for drunkards, no wonder the wine farmers complained, if you plan to become a trader or visit, be careful please
1 reviews | Active since Jan 2020
I do not like the new "market" at all. In fact, I hate it. First off there is no market feeling anymore and it feels like a mini mall only catering gourmet food. It is also too crowded and crammed and it feels like they tried to cram everything possible onto one floor. Then, they discriminate against smokers by only having a designated spot 50 meters outside far from the main building, with nothing but ****ty shading and nothing else. Of course we did not go there and just sat outside on the grass in the little bit of shade we could find. Like other smokers and people with babies. I've heard from other sources that it's not child friendly, well it does look like it. Why so many moms and babies outside?! They advertised a doggy bar. Where? We couldn't find it. And then, only 1 variety of red wine available per glass. Not acceptable. Where is the good old days? The great market we all loved? Gone. The music? Why live music inside the building? Why not outside like it used to be? And by the way, I thought fresh air is good nowadays...... No, to be honest, there is so much room for improvement it is not funny at all. This is so sad because it used to be our favourite market and our go to place. Not anymore, but luckily we are leaving town and won't go there again.
1 reviews | Active since Jan 2020
I do not like the new "market" at all. In fact, I hate it. First off there is no market feeling anymore and it feels like a mini mall only catering gourmet food. It is also too crowded and crammed and it feels like they tried to cram everything possible onto one floor. Then, they discriminate against smokers by only having a designated spot 50 meters outside far from the main building, with nothing but ****ty shading and nothing else. Of course we did not go there and just sat outside on the grass in the little bit of shade we could find. Like other smokers and people with babies. I've heard from other sources that it's not child friendly, well it does look like it. Why so many moms and babies outside?! They advertised a doggy bar. Where? We couldn't find it. And then, only 1 variety of red wine available per glass. Not acceptable. Where is the good old days? The great market we all loved? Gone. The music? Why live music inside the building? Why not outside like it used to be? And by the way, I thought fresh air is good nowadays...... No, to be honest, there is so much room for improvement it is not funny at all. This is so sad because it used to be our favourite market and our go to place. Not anymore, but luckily we are leaving town and won't go there again.
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