RM
Rosebank Mall
Unclaimed Business
RM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3|8 Reviews
May '25 - Apr '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Rosebank Mall
Rosebank Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Rosebank Mall across 54 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Apelele M
1 reviews | Active since Jan 2020
12 Mar 2026, 07:42
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter
Helpful (0)
|Replies (0)AM
Apelele M
1 reviews | Active since Jan 2020
12 Mar 2026, 07:42
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter
0
Replies (0)SM
Sibusiso M
1 reviews | Active since Jan 2020
5 Feb 2026, 04:30
Vibrant and Convenient Mall
Rosebank Mall offers a great shopping experience with a wide variety of stores and a lively atmosphere.
Helpful (0)
|Replies (0)SM
Sibusiso M
1 reviews | Active since Jan 2020
5 Feb 2026, 04:30
Vibrant and Convenient Mall
Rosebank Mall offers a great shopping experience with a wide variety of stores and a lively atmosphere.
0
Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
3 Feb 2026, 11:35
Beautiful Mall
Always A Pleasure Beautiful Shopping Mall ♥️♥️♥️ Neat and very Clean
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
3 Feb 2026, 11:35
Beautiful Mall
Always A Pleasure Beautiful Shopping Mall ♥️♥️♥️ Neat and very Clean
0
Replies (0)kvdb
katrien van den berg
1 reviews | Active since Jan 2020
23 Jan 2026, 12:04
Cinnabon
Cinnabon Pathetic service at the Rosebank branch. Staff were openly laughing while customers were clearly unhappy and waiting to be helped. No apology, no urgency, no basic customer care. It’s incredibly disappointing to see such unprofessional behaviour from a brand of this calibre.
Helpful (0)
|Replies (0)kvdb
katrien van den berg
1 reviews | Active since Jan 2020
23 Jan 2026, 12:04
Cinnabon
Cinnabon Pathetic service at the Rosebank branch. Staff were openly laughing while customers were clearly unhappy and waiting to be helped. No apology, no urgency, no basic customer care. It’s incredibly disappointing to see such unprofessional behaviour from a brand of this calibre.
0
Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
29 Dec 2025, 13:23
GREAT
BEAUTIFUL, CLEAN SHOPPING MALL WIDE RANGE OF STORES. DEFINITELY FAVE MALL 😆
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
29 Dec 2025, 13:23
GREAT
BEAUTIFUL, CLEAN SHOPPING MALL WIDE RANGE OF STORES. DEFINITELY FAVE MALL 😆
0
Replies (0)PM
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CG
Cj G
1 reviews | Active since Jan 2020
2 Apr 2025, 05:53
Do not.lay suppliers
Think twice before doing business with Rodebank mall.They don't pay there supplier's. They have all sorts of delaying ractics of always paperwork that needs to be completed.It is four months later and we still haven't receive our payment.They never phone back.Just pathetic.Stay away ,you not going to get your money
Helpful (0)
|Replies (0)CG
Cj G
1 reviews | Active since Jan 2020
2 Apr 2025, 05:53
Do not.lay suppliers
Think twice before doing business with Rodebank mall.They don't pay there supplier's. They have all sorts of delaying ractics of always paperwork that needs to be completed.It is four months later and we still haven't receive our payment.They never phone back.Just pathetic.Stay away ,you not going to get your money
0
Replies (0)