AM
Apelele M
Active since Jul 2015
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Lack of Accountability: Fidelity Security Services Rosebank Mall Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter
0 replies
1 month ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Lack of Accountability: Fidelity Security Services Rosebank Mall Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter
0 replies
1 month ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter
0 replies
2 months ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter.
0 replies
2 months ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter.
0 replies
2 months ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter.
109 replies
2 months ago
Lack of Accountability: Fidelity Security Services Rosebank Mall
Date & Time: 15 December 2025 at approximately 16:39. Location: Rosebank Mall parking area. The Event: A Fidelity Security Services employee, Mr. Donet Mashele, struck the claimant’s parked Kia Cerato (Silver Grey, HT 66 WM GP) while operating an electric three-wheeled scooter. Police Report: The incident was reported at Rosebank Police Station (Ref: 1090/12/2025). The Dispute & Lack of Service Initial Cooperation: The Security Manager, Mr. Rudi Van Aarde, initially acknowledged the incident, apologized, and requested vehicle details and insurance information. Compliance: Following instructions from Fidelity, the claimant submitted three repair quotations and an affidavit confirming he would not claim from his own insurance on 12 January 2026. The Issue: Despite full compliance and numerous follow-ups since mid-January, Fidelity Security Services has failed to provide any assistance or resolution. Demand for Settlement The legal demand issued on 03 February 2026 requires Fidelity to pay: R4,100.00 for vehicle repairs (based on the lowest quote). R5,000.00 in professional legal fees incurred due to their lack of responsiveness. There has been no communication and it seems the matter is being ignored despite my cordial approach to the matter.
53 replies
5 months ago
Dunlop Commercial - Inter Africa Tyre Services (Excellent)
I had an amazing experience at Dunlop Commercial - Inter Africa Tyre Services. I popped in during my lunch break for a fitment, balancing, and alignment, and they had everything done in under 40 minutes....super efficient! A special shoutout to Thinus and Michelle for their exceptional service. They were incredibly kind, warm, and professional, making the whole experience smooth and stress-free. I’ll definitely be going back for more and have already started recommending them to my colleagues. It’s refreshing to receive such top-notch service!
71 replies
8 months ago
Debit Order ********ity
Requested a quote , didn't agree to anything and they sent through a debit order request which I declined and they deducted anyway. Shady business practices, it's been a week now and the refund has not been made. I was a previous client with no claim history ,sadly with these companies you only deduce thier villainy after you have an issue.
53 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
8 (72.72727272727273%)