POOR WORKMANSHIP & DISHONEST SERVICE

Unprofessional and very unpleasant experience at Ross Champion Mt Edgecombe. If you're looking for honest professional panel beaters, DO NOT TAKE YOUR CAR TO ANY ROSS CHAMPION AGENT, I REPEAT DO NOT TAKE YOUR CAR TO ANY ROSS CHAMPION AGENT. I wrote a review of my experience with Ross Champion on the 2nd of April 2025, after my review went up on the site Ross Champion claimed not to have any records of my details on their database after attempting to contact me. This says a lot about the pool of unhappy customers Ross Champions' has, which left me asking myself why insurers insist on the taking our vehicles to these guys? Strange! It's time for the insurers to come clean, why are you taking our vehicles to sub-par panel beaters? I will write my review again and again on Ross Champion as many times as I have to on any platform I feel will spread awareness whilst simultaneously sharing my unfortunate experience.

In December 2024 I took my car to Ross Champion Mt Edgecombe, this was the closest panel beater to where I'm located, the car was returned back with poor workmanship, obvious and unacceptable 'errors' which led me to requesting for this to be corrected. Upon enquiring, Ross Champion then said that parts they removed from my car where no longer available from the agents and there was nothing they could do, my question to them was 'why did you remove parts without confirming with the insurer or myself? Why remove parts from my car and not inform me that you aren't able to source the parts, it's only when I raised this then you informed me that you were not able to source parts you had removed!' Had I not said anything, Ross Champion expected me accept sub-par service? Probably, that's what dishonest ****my panel beaters do. I recently took my car for a valuation at VW uMhlanga, the assessor confirmed an estimated 17% shortfall off the current value my car holds due to the poor workmanship. Effectively this means my car has lost R37,000 market value due to poor workmanship. It's now been six months back and forth with Ross Champion / Nedbank Insurance and I'm still in the same position I was six months ago.

To all the people that visit Hellopeter after your car has been to Ross Champion askies and to those that have been referred there but have not taken their vehicles there, don't say you weren't warned!