1 reviews | Active since Member
<p>sadly a family vacation turned nasty with a huge loss of my 18 year old priceless wedding ring stolen out of my locked hotel room by one of the cleaners, leaving a devastating feeling of despair and not of relaxation as it should be.</p> <p>We will never return to this hotel and since the management took 5 months to handle our loss by sending this poor message from their insurers Hollard "We write as the public liability insurers of Royal Atlantic Body Corporate who have reported to us a claim for the loss of a ring on 22 February 2017.</p> <p>Considering the facts we have on our file we are satisfied that there is no legal liability on our insured to compensate you for any alleged loss and your claim is accordingly rejected. We draw your attention to the indemnity form signed when booking in at the resort".</p> <p>be alert that when you sign the document that you have accepted your room key your stuff is open season to whomever is cleaning!</p>