Excellent customer service

I sent them an email to congratulate them on a product and made an enquiry if they have that product in large bags. They rep**** immediately and asked me to sign up on their platform and then they sent me a voucher to buy treats for my Bodhi. Irene Sandenbergh the Customer Care Consultant I dealt with was amazing; she was friendly and made some suggestions I would not have thought of. She went the extra mile to ensure that I could collect the product at Tableview Vetshop. Now that is service par excellence!!