Rude and unpleasant employees

I have been contemplating whether I should write this review or not.

On the 5th of October 2024 my mom and I were at Royal Foods in Meyerton to get cold meat as my 4 year old daughter loves the tongue they make and asked if she could have some for school.

We were patient and friendly, just to be shouted at in front of the entire store by a very rude elderly blond woman. They young lady whom was assisting us had to keep asking the elderly lady about "stock" and she continued to freak out that she requested it to be sliced or ordered the previous day and it wasn't. It was so unpleasant that if it wasn't for my daughter whom was with us I would've left everything as is in the store and walked out but that would've been me setting a bad example to my daughter, so unfortunately my mom and I then went to paid and left.

The cashier saw the entire freak out situation and came to us to say she will quickly go slice the tongue for us, at that point I was already so stunned and over the bad service and humiliation as everyone kept staring at us as if we were the problem.

I really suggest you train your employees and teach them manners. If she had asked or told us to wait we gladly would've waited even if it had to be 30min plus. I have the worlds worth of patients when it comes to buying my daughter something to eat and pack in for school as she is a very picky eater. But that Saturday we left with only what we eat and not her favorite.