TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
i called to inquire why i had recieved less stock than what i did the previous time and paid more than i did, the lady got rude and started to shout at me as though i was stupid or aliterate. or maybe she was upset that she is being questioned by a black person because their primary communication is Afrikaans which is fine i don't have a problem with that. but i am a paying client and deserve to be treated with the same respect i give to them. During her shouting match i never once raised my voice because my intension was not to fight but to understand their packaging so i can plan better because i am running a business and how that charge and they quantity make a big impact on my business. they cannot just give me stock according to how they feel on a particular day.
1 reviews | Active since Jan 2020
i called to inquire why i had recieved less stock than what i did the previous time and paid more than i did, the lady got rude and started to shout at me as though i was stupid or aliterate. or maybe she was upset that she is being questioned by a black person because their primary communication is Afrikaans which is fine i don't have a problem with that. but i am a paying client and deserve to be treated with the same respect i give to them. During her shouting match i never once raised my voice because my intension was not to fight but to understand their packaging so i can plan better because i am running a business and how that charge and they quantity make a big impact on my business. they cannot just give me stock according to how they feel on a particular day.
1 reviews | Active since Jan 2020
One of the best places to buy cold meats. I will travel from Heidelberg every week. Top quality , good conversations and lots of laughter. We feel like family eventide we visit. Keep up the good work
1 reviews | Active since Jan 2020
I have been contemplating whether I should write this review or not. On the 5th of October 2024 my mom and I were at Royal Foods in Meyerton to get cold meat as my 4 year old daughter loves the tongue they make and asked if she could have some for school. We were patient and friendly, just to be shouted at in front of the entire store by a very rude elderly blond woman. They young lady whom was assisting us had to keep asking the elderly lady about "stock" and she continued to freak out that she requested it to be sliced or ordered the previous day and it wasn't. It was so unpleasant that if it wasn't for my daughter whom was with us I would've left everything as is in the store and walked out but that would've been me setting a bad example to my daughter, so unfortunately my mom and I then went to paid and left. The cashier saw the entire freak out situation and came to us to say she will quickly go slice the tongue for us, at that point I was already so stunned and over the bad service and humiliation as everyone kept staring at us as if we were the problem. I really suggest you train your employees and teach them manners. If she had asked or told us to wait we gladly would've waited even if it had to be 30min plus. I have the worlds worth of patients when it comes to buying my daughter something to eat and pack in for school as she is a very picky eater. But that Saturday we left with only what we eat and not her favorite.
1 reviews | Active since Jan 2020
I have been contemplating whether I should write this review or not. On the 5th of October 2024 my mom and I were at Royal Foods in Meyerton to get cold meat as my 4 year old daughter loves the tongue they make and asked if she could have some for school. We were patient and friendly, just to be shouted at in front of the entire store by a very rude elderly blond woman. They young lady whom was assisting us had to keep asking the elderly lady about "stock" and she continued to freak out that she requested it to be sliced or ordered the previous day and it wasn't. It was so unpleasant that if it wasn't for my daughter whom was with us I would've left everything as is in the store and walked out but that would've been me setting a bad example to my daughter, so unfortunately my mom and I then went to paid and left. The cashier saw the entire freak out situation and came to us to say she will quickly go slice the tongue for us, at that point I was already so stunned and over the bad service and humiliation as everyone kept staring at us as if we were the problem. I really suggest you train your employees and teach them manners. If she had asked or told us to wait we gladly would've waited even if it had to be 30min plus. I have the worlds worth of patients when it comes to buying my daughter something to eat and pack in for school as she is a very picky eater. But that Saturday we left with only what we eat and not her favorite.
1 reviews | Active since Jan 2020
bought a pork neck roll. Kept in deep freeze but when cooked this weekend was disgustingly salty. Took some back them, manager less than interested. Will not buy from them again.
1 reviews | Active since Jan 2020
bought a pork neck roll. Kept in deep freeze but when cooked this weekend was disgustingly salty. Took some back them, manager less than interested. Will not buy from them again.
Hellopeter has tracked Royal Foods across 4 reviews. Royal Foods hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Royal Foods? Write a review to help others decide.