Royal Marang Hotel
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Royal Marang Hotel
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Royal Marang Hotel
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Hellopeter has tracked Royal Marang Hotel across 11 reviews. Royal Marang Hotel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Royal Marang Hotel? Write a review to help others decide.
Recent reviews (1)
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Thato M
1 reviews | Active since Aug 2021
14 Oct 2025, 12:45
Horrible customer service
I recently (September 2025) booked at the hotel and requested for an invoice upon checkout, however, I was told I can get it through email. I have reached out to them via email to request for the invoice and my emails are read without any response - it has been weeks without any assistance/response. I called the hotel a day ago asking to talk to the general manager and was told he will contact me back, sadly I am still waiting for the call. I need the invoice for accounting purposes but clearly my simple request is falling on deaf ears. I am extremely disappointed by their customer service!!!
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Thato M
1 reviews | Active since Aug 2021
14 Oct 2025, 12:45
Horrible customer service
I recently (September 2025) booked at the hotel and requested for an invoice upon checkout, however, I was told I can get it through email. I have reached out to them via email to request for the invoice and my emails are read without any response - it has been weeks without any assistance/response. I called the hotel a day ago asking to talk to the general manager and was told he will contact me back, sadly I am still waiting for the call. I need the invoice for accounting purposes but clearly my simple request is falling on deaf ears. I am extremely disappointed by their customer service!!!
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Replies (0)