Disgusting and Traumatizing Experience!

I had the worst stay at the Royal Palm Hotel in Umhlanga, Durban. The room was infested with ****roaches, and to make matters worse, they got into our bags and traveled back with us to Johannesburg. The infestation didn’t stop there—they even made their way into my brand-new car!

When I brought this up during checkout, the manager was shockingly rude and completely dismissive of our complaints. No apology, no accountability, just a bad attitude.

This experience has been nothing short of a nightmare. A hotel that can’t ensure basic hygiene and treats its guests poorly should not be in operation. Avoid this place at all costs!