Communicare made a HUGE mistake partnering with RPF Africa.

I have been living in a complex for 17 years. It was managed by Communicare, who were not perfect, but I could always get a hold of the property manager for permissions, when ordering a large appliance. Now with RPF Africa managing the property, it is impossible to get a hold of any relevant person. Dominique is our property manager, she instructed me to send her a whatsapp with my details and delivery details on Monday 13th April 2026 which I did and have proof of. The washing machine is being delivered today, 15th April 2026 so I went to the security office this morning to confirm all is in order and NO. They had nothing. I tried calling her, I tried calling the office to no avail. Now what?