RA
RPF Africa
Unclaimed Business
RA
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About RPF Africa
RPF Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked RPF Africa across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anele
1 reviews | Active since Jan 2020
6 Mar 2026, 23:52
Doesn’t want to refund me my deposit.
RFP complaint. The worst experience I have had to deal with as a human being. RFP took over from Communicare last year and everything has been hell for me, I was in the process of renewing my lease with Communicare as my partner and I needed a bigger apartment since we were expecting a child. Everything was going smoothly, Communicare was in the final stages of finalising my lease renewal, RFP took over and all my problems started. A very ****** white woman by the name of Helga Seager was handling the complex I was living in. Here is a breakdown of my first experience with this ******: NB - this is the email I sent to her manager I met up with Helga for a viewing, well it was supposed to be a viewing. What an unpleasant meeting, Helga was so rude and dismissive towards me. She has no respect for people, I can’t believe she is the agent who will be assisting us here as tenants, I feel sorry for the other tenants who will deal with her, personally I would prefer not to ever deal with such a rude person. I have been in the process of renewing my lease and I requested a renewal for a two bedroom apartment and today I was under the impression that I was going to view it. The very rude and condescending Helga told me “I can't move as she is not moving tenants around, they should stay where they are currently are and only new tenants are being allowed to move into apartments.” I asked for a reason why? She rep**** “because I just said so” and I tell her she can’t just speak to me like that I am a tenant and I need a bigger apartment she says “ Oh well we run this place now and that’s how we will be operating and it will be too expensive to move people around”. How can you treat a tenant like this? She is literally telling me “STAY WHERE YOU ARE, OR MOVE OUT!!” This attitude towards a tenant? Disgusting. I work with people and I never treat them like this, because I am human - I understand the importance of kindness and good customer service/relations. It is very strange that all of a sudden old tenants are being treated like dirt as I was today, while new tenants are being made a priority. I would really appreciate it if I could get assisted with this matter ASAP, I have being cooperative with you guys for so long but this can't of treatment is really unacceptable and unfair. They said my account was in arrears, asked for which month, they told and I provided them with proof of payments they came back with a different month, I provide proof of payment for that month as well and it goes on and on to another month. One day a Linsey sends an email to Helga explaining that “actually the customer’s account is up to date”. Fine we move on, next month again we are back to the same thing “your account is arrears for this month and that month. I got so fed up and decided it is time I stop putting up with this treatment, I put in a request to move out, all goes well and that ****** Helga comes to inspect the place and says “all is good you just need to clean the place and wash the walls and paint” mind you the walls didn’t need any paint as they were just fine , but we did. That ******, rude, disrespectful and unprofessional Helga comes in and says the walls are damaged after we painted! How ridiculous. She then sends me an inspection report with a whole list of false claims of the apartment because now it is time to pay up my deposit. I sent her pictures of the damages I found in the apartment when I moved in with time stamps but she doesn’t want to return my deposit, she wants me to sign a false inspection report that suits her agenda to not pay me my deposit. Worst experience ever, RFP is definitely not ran properly. There is zero accountability and that is why that ****** Helga can treat tenants like this, Penny their manager clearly is managing them properly because even when I sent her an email, she never replies. Really terrible service and I will go through all means to make sure that I get my deposit back to me in full. Very unhappy customer!!!
Helpful (0)
|Replies (0)A
Anele
1 reviews | Active since Jan 2020
6 Mar 2026, 23:52
Doesn’t want to refund me my deposit.
RFP complaint. The worst experience I have had to deal with as a human being. RFP took over from Communicare last year and everything has been hell for me, I was in the process of renewing my lease with Communicare as my partner and I needed a bigger apartment since we were expecting a child. Everything was going smoothly, Communicare was in the final stages of finalising my lease renewal, RFP took over and all my problems started. A very ****** white woman by the name of Helga Seager was handling the complex I was living in. Here is a breakdown of my first experience with this ******: NB - this is the email I sent to her manager I met up with Helga for a viewing, well it was supposed to be a viewing. What an unpleasant meeting, Helga was so rude and dismissive towards me. She has no respect for people, I can’t believe she is the agent who will be assisting us here as tenants, I feel sorry for the other tenants who will deal with her, personally I would prefer not to ever deal with such a rude person. I have been in the process of renewing my lease and I requested a renewal for a two bedroom apartment and today I was under the impression that I was going to view it. The very rude and condescending Helga told me “I can't move as she is not moving tenants around, they should stay where they are currently are and only new tenants are being allowed to move into apartments.” I asked for a reason why? She rep**** “because I just said so” and I tell her she can’t just speak to me like that I am a tenant and I need a bigger apartment she says “ Oh well we run this place now and that’s how we will be operating and it will be too expensive to move people around”. How can you treat a tenant like this? She is literally telling me “STAY WHERE YOU ARE, OR MOVE OUT!!” This attitude towards a tenant? Disgusting. I work with people and I never treat them like this, because I am human - I understand the importance of kindness and good customer service/relations. It is very strange that all of a sudden old tenants are being treated like dirt as I was today, while new tenants are being made a priority. I would really appreciate it if I could get assisted with this matter ASAP, I have being cooperative with you guys for so long but this can't of treatment is really unacceptable and unfair. They said my account was in arrears, asked for which month, they told and I provided them with proof of payments they came back with a different month, I provide proof of payment for that month as well and it goes on and on to another month. One day a Linsey sends an email to Helga explaining that “actually the customer’s account is up to date”. Fine we move on, next month again we are back to the same thing “your account is arrears for this month and that month. I got so fed up and decided it is time I stop putting up with this treatment, I put in a request to move out, all goes well and that ****** Helga comes to inspect the place and says “all is good you just need to clean the place and wash the walls and paint” mind you the walls didn’t need any paint as they were just fine , but we did. That ******, rude, disrespectful and unprofessional Helga comes in and says the walls are damaged after we painted! How ridiculous. She then sends me an inspection report with a whole list of false claims of the apartment because now it is time to pay up my deposit. I sent her pictures of the damages I found in the apartment when I moved in with time stamps but she doesn’t want to return my deposit, she wants me to sign a false inspection report that suits her agenda to not pay me my deposit. Worst experience ever, RFP is definitely not ran properly. There is zero accountability and that is why that ****** Helga can treat tenants like this, Penny their manager clearly is managing them properly because even when I sent her an email, she never replies. Really terrible service and I will go through all means to make sure that I get my deposit back to me in full. Very unhappy customer!!!
0
Replies (0)AN
Aphiwe N
1 reviews | Active since Jan 2020
4 Feb 2026, 09:33
Will not return your deposit.
If it were possible, I would assign a zero rating. The company demonstrates poor communication and has failed to refund my deposit. Charges have been levied against for extremely high “wear and tear” costs that should reasonably fall under standard maintenance. In addition, their agents have issued inflated quotations and attempted to justify these charges. I am deeply dissatisfied with this experience.
Helpful (0)
|Replies (0)AN
Aphiwe N
1 reviews | Active since Jan 2020
4 Feb 2026, 09:33
Will not return your deposit.
If it were possible, I would assign a zero rating. The company demonstrates poor communication and has failed to refund my deposit. Charges have been levied against for extremely high “wear and tear” costs that should reasonably fall under standard maintenance. In addition, their agents have issued inflated quotations and attempted to justify these charges. I am deeply dissatisfied with this experience.
0
Replies (0)ZV
NM
Namhla M
1 reviews | Active since Jan 2020
30 Sept 2025, 16:39
RPF Africa lying and keeping my deposit
RPF Africa lying and damaging credit records Penny and her team that took over from communicate they are really messing up they are refusing to give me my deposit TENANT: Repair kitchen cupboards and paint interior R 1,800.00 Paint unit walls R 3,000.00 Varnish floors R 3,000.00 3 Rim locks R 1,350.00 Clean shower R 450.00 Transport R 800.00 Cleaning R650 this is what they gave me when I asked about my deposit and **** about my rent history
Helpful (0)
|Replies (0)NM
Namhla M
1 reviews | Active since Jan 2020
30 Sept 2025, 16:39
RPF Africa lying and keeping my deposit
RPF Africa lying and damaging credit records Penny and her team that took over from communicate they are really messing up they are refusing to give me my deposit TENANT: Repair kitchen cupboards and paint interior R 1,800.00 Paint unit walls R 3,000.00 Varnish floors R 3,000.00 3 Rim locks R 1,350.00 Clean shower R 450.00 Transport R 800.00 Cleaning R650 this is what they gave me when I asked about my deposit and **** about my rent history
0
Replies (0)WL
Wesley L
1 reviews | Active since Jan 2020
2 Dec 2024, 07:17
RPF Africa *****ing lying and damaging credit records
so, we rented with RPF Africa in cape town western cape. this company has falsely accused us of not paying them even when we did and have charged us for months that we did not even live in the property. They did not supply a proper lease upon renewal had to beg for a legal document. they sent a summons with the wrong living or occupation dates and just generally wrong info. This has made that i cannot resume a job i have gotten in cape town as they have marked us as not paying when we did and marked us for not paying even when we were not in the same province. this is bad business practice we are getting legal help and ask people to be careful of this company harming you and your friends or loved ones.
Helpful (0)
|Replies (0)WL
Wesley L
1 reviews | Active since Jan 2020
2 Dec 2024, 07:17
RPF Africa *****ing lying and damaging credit records
so, we rented with RPF Africa in cape town western cape. this company has falsely accused us of not paying them even when we did and have charged us for months that we did not even live in the property. They did not supply a proper lease upon renewal had to beg for a legal document. they sent a summons with the wrong living or occupation dates and just generally wrong info. This has made that i cannot resume a job i have gotten in cape town as they have marked us as not paying when we did and marked us for not paying even when we were not in the same province. this is bad business practice we are getting legal help and ask people to be careful of this company harming you and your friends or loved ones.
0
Replies (0)ZB
Zena B
1 reviews | Active since Jan 2020
5 Sept 2024, 13:14
The Palms Ottery
Don't use rpf Africa or their agent CRYSTAL MAURITZ ! The palms fern was estate ottery terrible place to live ! •moved in with a sticky gross oven (now we are being held responsible for it when we didn't use it) this is the condition crystal left the oven in and we are expected to pay over R3k for it to be cleaned ? We were there for 4 and half months and moved out with immediate effect ! The MOLD the DAMP in that place made us physically sick !! CRYSTAL blamed us for blocked drains, mold and the damp ? When the tenants above us lived there they kept knocking onto the floors and walls when we addressed CRYSTAL about this issue she done nothing about it but scolded us when we finally addressed the tenants in a respectful manner because we couldn't take the knocking anymore
Helpful (0)
|Replies (0)ZB
Zena B
1 reviews | Active since Jan 2020
5 Sept 2024, 13:14
The Palms Ottery
Don't use rpf Africa or their agent CRYSTAL MAURITZ ! The palms fern was estate ottery terrible place to live ! •moved in with a sticky gross oven (now we are being held responsible for it when we didn't use it) this is the condition crystal left the oven in and we are expected to pay over R3k for it to be cleaned ? We were there for 4 and half months and moved out with immediate effect ! The MOLD the DAMP in that place made us physically sick !! CRYSTAL blamed us for blocked drains, mold and the damp ? When the tenants above us lived there they kept knocking onto the floors and walls when we addressed CRYSTAL about this issue she done nothing about it but scolded us when we finally addressed the tenants in a respectful manner because we couldn't take the knocking anymore
0
Replies (0)FR
Fhulufhelo R
1 reviews | Active since Jan 2020
10 Aug 2024, 05:36
******
The agents are ****** they don't get back to you for viewing the place as long as they can't pronounce your name.They are rude and judge your affordability before you even sent everything.If they know you qualify they will tell you we didn't get your application.They need to change or tell property 24 that the owner don't want black person
Helpful (0)
|Replies (0)FR
Fhulufhelo R
1 reviews | Active since Jan 2020
10 Aug 2024, 05:36
******
The agents are ****** they don't get back to you for viewing the place as long as they can't pronounce your name.They are rude and judge your affordability before you even sent everything.If they know you qualify they will tell you we didn't get your application.They need to change or tell property 24 that the owner don't want black person
0
Replies (0)ZJ