RS DEBT CLEAR
2.5|8 reviews
R
Relebogile
1 reviews | Active since Member
02 Sept 2025, 13:25
Misrepresentation & *****ulent Debt Counselling – RS Debt Clear
Complaint: I was approached by RS Debt Clear, who claimed to work with the National Credit Regulator (NCR). They told me they would help negotiate lower interest rates on my vehicle finance, but I have received no proof whatsoever that they negotiated anything with my bank. The consultant specifically told me that I would still be paying my respective creditors, only at reduced rates. However, they added a debit order mandate in my name — yet I have no idea what I am paying for, what the terms are, or where the money is going. To this day, no proof or breakdown has been sent to me. RS Debt Clear also sent me unusual insurance policy documents, which they then used to misuse my signature. Without my knowledge or consent, they submitted a Form 17.1 to place me under debt counselling. I never signed or authorised this process. Any telephonic discussions I had with them were misleading, as they misrepresented their services and never explained that I was being placed under debt counselling. This has caused unnecessary stress and could negatively affect my credit record. Desired Outcome: Immediate cancellation of the *****ulent debt counselling. Issuance of a Form 17.2(a) Rejection Letter. Removal of any debit order mandates linked to RS Debt Clear. Full disclosure of where my money has gone, if any debit orders have already been processed. Investigation into RS Debt Clear’s conduct, as they misled me, misused my personal information, and operated without transparency.
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Relebogile's updateReviewer Update
03 Sept 2025, 06:39RS Debt Clear Still Ignoring My Complaint 🚩
I previously reported RS Debt Clear on HelloPeter and formally to the NCR (NCRDC3842). Despite this, they continue to ignore my communications.I have specifically requested a Form 17.2(a) rejection letter / cancellation confirmation, but to date they have failed to respond. My deadline to receive this is before 5 September 2025, and yet they continue to delay and show no accountability.I have tried to reach them telephonically on +27 21 753 8716 and 084 240 34 64, but no one answers my calls. I have also sent emails to raathia@rsdc.co.za & zayaan@rsdc.co.za with no response.This behaviour demonstrates a lack of professionalism, transparency, and compliance with consumer rights. I will escalate this matter further if they do not act immediately.Consumers, please be aware of how RS Debt Clear operates. I have all proof of documents and communications which will be provided to regulators.
I previously reported RS Debt Clear on HelloPeter and formally to the NCR (NCRDC3842). Despite this, they continue to ignore my communications.I have specifically requested a Form 17.2(a) rejection letter / cancellation confirmation, but to date they have failed to respond. My deadline to receive this is before 5 September 2025, and yet they continue to delay and show no accountability.I have tried to reach them telephonically on +27 21 753 8716 and 084 240 34 64, but no one answers my calls. I have also sent emails to raathia@rsdc.co.za & zayaan@rsdc.co.za with no response.This behaviour demonstrates a lack of professionalism, transparency, and compliance with consumer rights. I will escalate this matter further if they do not act immediately.Consumers, please be aware of how RS Debt Clear operates. I have all proof of documents and communications which will be provided to regulators.
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Relebogile's update03 Sept 2025, 06:39
Reviewer Update
RS Debt Clear Still Ignoring My Complaint 🚩
I previously reported RS Debt Clear on HelloPeter and formally to the NCR (NCRDC3842). Despite this, they continue to ignore my communications.I have specifically requested a Form 17.2(a) rejection letter / cancellation confirmation, but to date they have failed to respond. My deadline to receive this is before 5 September 2025, and yet they continue to delay and show no accountability.I have tried to reach them telephonically on +27 21 753 8716 and 084 240 34 64, but no one answers my calls. I have also sent emails to raathia@rsdc.co.za & zayaan@rsdc.co.za with no response.This behaviour demonstrates a lack of professionalism, transparency, and compliance with consumer rights. I will escalate this matter further if they do not act immediately.Consumers, please be aware of how RS Debt Clear operates. I have all proof of documents and communications which will be provided to regulators.
I previously reported RS Debt Clear on HelloPeter and formally to the NCR (NCRDC3842). Despite this, they continue to ignore my communications.I have specifically requested a Form 17.2(a) rejection letter / cancellation confirmation, but to date they have failed to respond. My deadline to receive this is before 5 September 2025, and yet they continue to delay and show no accountability.I have tried to reach them telephonically on +27 21 753 8716 and 084 240 34 64, but no one answers my calls. I have also sent emails to raathia@rsdc.co.za & zayaan@rsdc.co.za with no response.This behaviour demonstrates a lack of professionalism, transparency, and compliance with consumer rights. I will escalate this matter further if they do not act immediately.Consumers, please be aware of how RS Debt Clear operates. I have all proof of documents and communications which will be provided to regulators.