It was a stressful situation but with the help of Ms Pamela I got my parcel and she did the best to make me happy and satisfied

Dear Thabisa

Thank you for taking the time to share your feedback with us.We are sorry to hear that the situation was initially stressful, however we are pleased to know that Ms Pamela was able to assist you and ensure that you received your parcel successfully.Your kind words regarding her dedication and efforts to make sure you were happy and satisfied are truly appreciated. We will gladly share your compliment with Ms Pamela and the relevant management team as recognition for her excellent customer service.Thank you once again for your valued feedback and for allowing us the opportunity to assist you.Kind regards,
CEC Department