Worst company I have ever dealt with.

Worst company I have ever dealt with. My father placed an order with them for rubberproof liquid rubber and he paid upfront. He did tell them I will fetch the order the following day, however I did not need it same. When I called them to arrange to fetch the item the lady told him that he fetched the order already. He was shocked because he know he hadn't. She said someone used our company name and took it. She said they did not present any invoice but they sent it off. Now the items are outstanding and I paid. They are not accommodating us even though it was their own negligence. This is ridiculous. They sent items with a person that had no authority or invoice to fetch. Do not support this company as they have no system and do not know how to treat customers.