R
Rubicon.tech
Unclaimed Business
R
Rubicon.tech
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Rubicon.tech
Rubicon.tech has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Rubicon.tech across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Firoz B
1 reviews | Active since Jan 2020
14 Oct 2025, 11:50
Don't buy from Rubicon, No support or spares after 2 and a half years on your product.
I'm very disappointed in this company. When my installer recommended a Synapse inverter to me, I initially requested him to not supply me with a fly-by-night inverter brand. But he said it was fully backed by Rubicon, a well-established business. 2 and a half years later, my inverter stopped working. The installer booked it in for repairs at Rubicon. After 10 working days of trying to get any progress updates, the technician finally phoned the installer to tell him that he needs to pay around R1000 just to look at the inverter, for which they do not keep spares for. They will most probably have to import them, which will make it "uneconomical" to repair. He further says that it will be better to buy a new one. I probably spent R20k on the 7.2KVa inverter at the height of the load-shedding, only to hear this "reputable" and "established" company does not keep spares on a model that is just 2.5 years old, and are not really willing to help. Their solution is just buy another. Very, very disappointing indeed, South African Government type of service.
Helpful (0)
|Replies (0)FB
Firoz B
1 reviews | Active since Jan 2020
14 Oct 2025, 11:50
Don't buy from Rubicon, No support or spares after 2 and a half years on your product.
I'm very disappointed in this company. When my installer recommended a Synapse inverter to me, I initially requested him to not supply me with a fly-by-night inverter brand. But he said it was fully backed by Rubicon, a well-established business. 2 and a half years later, my inverter stopped working. The installer booked it in for repairs at Rubicon. After 10 working days of trying to get any progress updates, the technician finally phoned the installer to tell him that he needs to pay around R1000 just to look at the inverter, for which they do not keep spares for. They will most probably have to import them, which will make it "uneconomical" to repair. He further says that it will be better to buy a new one. I probably spent R20k on the 7.2KVa inverter at the height of the load-shedding, only to hear this "reputable" and "established" company does not keep spares on a model that is just 2.5 years old, and are not really willing to help. Their solution is just buy another. Very, very disappointing indeed, South African Government type of service.
0
Replies (0)BH
Balbina H
1 reviews | Active since Jan 2020
13 Aug 2024, 08:29
I had to pay for a repair, which has not been done!
MLT Inverters has been purchased by Rubicon. Rubicon owns and repairs the inverters. Our inverter was sent in to repair the change-over switch. A clear request! You did not repair the changeover switch as requested. The inverter was sent back without the requested repair. Once the inverter was built in again the switch was still not working. Windstrom, the installer decided to repair it by themselves. No initial repair was affected at Rubicon, given that the unit tested with No fault (test results were all within specifications) under our workshop conditions at Richmond Park, Cape Town. Given that the unit was still not operational at the clients premises, we drew conclusions from the site information and our test report and logs that enabled us to supply the required part to resolve the persisting fault. Rubicon would not have been able to supply the required part without our workshop assessment. No words!!
Helpful (0)
|Replies (0)BH
Balbina H
1 reviews | Active since Jan 2020
13 Aug 2024, 08:29
I had to pay for a repair, which has not been done!
MLT Inverters has been purchased by Rubicon. Rubicon owns and repairs the inverters. Our inverter was sent in to repair the change-over switch. A clear request! You did not repair the changeover switch as requested. The inverter was sent back without the requested repair. Once the inverter was built in again the switch was still not working. Windstrom, the installer decided to repair it by themselves. No initial repair was affected at Rubicon, given that the unit tested with No fault (test results were all within specifications) under our workshop conditions at Richmond Park, Cape Town. Given that the unit was still not operational at the clients premises, we drew conclusions from the site information and our test report and logs that enabled us to supply the required part to resolve the persisting fault. Rubicon would not have been able to supply the required part without our workshop assessment. No words!!
0
Replies (0)