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Firoz B
Active since Mar 2009
25
Reviews
0
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Reviews
25 reviews4 months ago
ABSA - When ‘More Value’ Means Paying More
I have an Ultimate Banking account, which I changed over to during the course of this year. There is a discount of 100% of the monthly fees if your balance stays above R25000. As from Jan 2026, ABSA is taking away this discount, under this marketing spin: "From 1 January 2026, our updated Ultimate Banking benefits and pricing come into effect, designed to give you more value, more benefits and more ways to keep your life moving." Keep this up ABSA, and then you wonder why people are moving elsewhere.
53 replies
5 months ago
Friendly staff
#BlackFriday I bought a set of 4 tyres last Friday. Very friendly guys, very good service.
0 replies
5 months ago
Friendly staff
#BlackFriday I bought a set of 4 tyres last Friday. Very friendly guys, very good service.
0 replies
6 months ago
Don't buy from Rubicon, No support or spares after 2 and a half years on your product.
I'm very disappointed in this company. When my installer recommended a Synapse inverter to me, I initially requested him to not supply me with a fly-by-night inverter brand. But he said it was fully backed by Rubicon, a well-established business. 2 and a half years later, my inverter stopped working. The installer booked it in for repairs at Rubicon. After 10 working days of trying to get any progress updates, the technician finally phoned the installer to tell him that he needs to pay around R1000 just to look at the inverter, for which they do not keep spares for. They will most probably have to import them, which will make it "uneconomical" to repair. He further says that it will be better to buy a new one. I probably spent R20k on the 7.2KVa inverter at the height of the load-shedding, only to hear this "reputable" and "established" company does not keep spares on a model that is just 2.5 years old, and are not really willing to help. Their solution is just buy another. Very, very disappointing indeed, South African Government type of service.
0 replies
6 months ago
Don't buy from Rubicon, No support or spares after 2 and a half years on your product.
I'm very disappointed in this company. When my installer recommended a Synapse inverter to me, I initially requested him to not supply me with a fly-by-night inverter brand. But he said it was fully backed by Rubicon, a well-established business. 2 and a half years later, my inverter stopped working. The installer booked it in for repairs at Rubicon. After 10 working days of trying to get any progress updates, the technician finally phoned the installer to tell him that he needs to pay around R1000 just to look at the inverter, for which they do not keep spares for. They will most probably have to import them, which will make it "uneconomical" to repair. He further says that it will be better to buy a new one. I probably spent R20k on the 7.2KVa inverter at the height of the load-shedding, only to hear this "reputable" and "established" company does not keep spares on a model that is just 2.5 years old, and are not really willing to help. Their solution is just buy another. Very, very disappointing indeed, South African Government type of service.
0 replies
43 months ago
Good service
I approached Immigration Assist to arrange my kids passports. Dean is very knowledgable about the whole process I collated all the documents he requested, waited for the passport offce (long wait, be warned) and I received all the passports, no fuss.
0 replies
49 months ago
Efficient cancellation of order
After completing an order, the expected delivery date was going to be 7-10 working days. I phoned their call centre, the agent cancelled the order without any fuss, and I was going to get refunded into my bank account. Good experience overall
0 replies
67 months ago
!980's era website
The new Internet banking website is not user-friendly. It is laborious, gone back to the stone ages. No progress made here. The interface looks like something that a grade 1 child would have designed. What is it with you guys? Can't hire professionals? You guys are also saying that there are only so many days before we will be forced to use the new system - please get some professional advice before then !!!
0 replies
68 months ago
Post Office faster than email at ABSA.
Dinosaur bank - I sent an email; query on the 25th of August asking how I can terminate my fixed deposit that matures on the 31st of August (which they will reinvest if no answer was received). I got a response on the 1st of September. Sure, blame it on Covid... And it was impossible to get through on your savings helpline as well, gets cut-off when connecting you to an agent.
106 replies
69 months ago
Unexpectedly wonderful service from call centre during Covid
At a time when we it is almost impossible to get service at a call centre, the Vodacom centre was unbelievable. I didn't wait long at all, the lady informed me that because she was working from home, the call might drop. If this happens, I shouldn't phone back, she'll call me back. The call did get dropped, and she phoned me back!! The query could not be resolved because the systems had not been updated, so she said that she would phone me back the next day. And she did, I can't believe it. (Of course Vodacom by default used up my daughter's airtime when she ran out of data, which is irresponsible especially seeing that there was some ruling regarding this, but I'm so overjoyed at the level of service at the call centre)
53 replies
Review Distribution
5 Star
7 (28%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (24%)
1 Star
12 (48%)