Poor service at Umlazi Russells furniture mega city

I'm sharing my disappointment with Russell's future Umlazi mega city. I bought a tv stand few days and expected to receive it by Friday. However I was told that I'm going to receive the one that is displayed in store. I accepted that even though I wasn't happy. However the thing that made me more furious when the driver that was sent to deliver the goods didn't have someone to assist him. I ended up lifting it with him and the worst part is that I'm not feeling well and I didn't have a choice.