RM
Russells Mayfield Daveyton
Unclaimed Business
RM
Russells Mayfield Daveyton
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
-100Unlikely
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Nobulali S
1 reviews | Active since Jan 2020
10 Sept 2025, 10:26
My Item never delivered
I had a very disappointing experience with the Russells store at Birchacres Mall. On 5 May 2025, I purchased a few items, including a mattress protector. To date, this item has never been delivered. When I went back to the store to follow up, the staff were unhelpful and offered no assistance. They refused to give me the item or even process a refund, despite the fact that I already paid for it. This level of service is completely unacceptable. As a customer, I expect to either receive the product I paid for or get a refund, but instead, I was left frustrated and ignored. I would not recommend this store, as they clearly do not value customer service or accountability.
Helpful (0)
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Nobulali S
1 reviews | Active since Jan 2020
10 Sept 2025, 10:26
My Item never delivered
I had a very disappointing experience with the Russells store at Birchacres Mall. On 5 May 2025, I purchased a few items, including a mattress protector. To date, this item has never been delivered. When I went back to the store to follow up, the staff were unhelpful and offered no assistance. They refused to give me the item or even process a refund, despite the fact that I already paid for it. This level of service is completely unacceptable. As a customer, I expect to either receive the product I paid for or get a refund, but instead, I was left frustrated and ignored. I would not recommend this store, as they clearly do not value customer service or accountability.
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Replies (0)